Where do I begin with my review of Bacon’s Car Concierge. The dedicated service, knowledge, patience Stephen demonstrated during the course of the search and purchase of my new M340i was by far the best level of customer service I’ve had. He was always 100% honest and gave me realistic expectations, going above and beyond until I felt comfortable and happy with my choice.
He’s been able to develop solid business relations with these dealers, therefore, able to provide lease structures that I can say with confidence nobody else can. I can say that because whenever other people gave me “their numbers”, I felt like I was talking to a dealership and not a broker. Funny thing was that whenever I would talk to Stephen, I didn’t feel I was dealing with a broker but with a friend.lol.
I’ve talked to my friends and family about his wonderful service/support and will bring him as much business as I can, including my repeat business.