The purpose of a review page is to establish the reputability of your business and to enhance your visibility, as having a review page is the only way your profile would show up in Find A Seller. A review page is required for Brokers and encouraged for Dealers and Services.
1. Review Page Title
Review page titles shall follow the following format. No emojis or all caps, please:
Name - Business Type - Region
John_Smith - Honda Dealer - Southern California
ABC Leasing - Broker - Northeast, South, and Nationwide Shipping
2. Required Tags
The following tags are required for your Review page:
3. Review Page Content
All Review pages shall include the following information in the first post:
- Region(s) serviced
- Vehicle brands sold
- Fee amount or fee range (if applicable)
- Clear instructions on how to be reached
- Number of months/years in business
- Broker license and bond information (if available)
Dealers and Brokers are encouraged to include a complete listing of active Marketplace topics in their Review page first post so that consumers can easily find their deals.
Brokers are encouraged to clarify whether they only broker specific vehicles listed on their Marketplace ads, or whether they take on more general requests for assistance with leasing a car.
4. Link in bio
Please include a link to your Review Page on your user card and profile. See “Featured Topic” link example below:
To set up a Featured Topic, click on Preferences, then Profile, then Featured Topic.
5. Compensation for Reviews
Businesses shall not pay, discount the fee for their services, or otherwise compensate customers for writing reviews on their respective review page.
6. Guidelines for Reviewers
Replies should be limited to reviews for services rendered or attempted to be rendered, rather than general comments for the business unrelated to a transaction. Additionally, reviews should be posted natively on Leasehackr (not linked from a third-party such as Yelp).