@rockymn - I know more than what I should? LOL, seriously? I’m sorry my response was too informative for you. My sincere apologies. Dude, I’m trying to help you out here by explaining that the same thing happened to me with this dealer (yes, it’s the same dealer) and that maybe you should reconsider this wasn’t intentional fraud. What kind of idiot would change the mileage from 12k to 10k on purpose, knowing full well the customer will eventually catch this and ask to fix it? How would that help the dealer or the finance guy personally in any way? They’ve now probably spent more time and money trying to fix this for you than the 1% residual they would have potentially gained towards the overall deal (my guess is, that doesn’t equate to much on an X3). Think about that for a second. Look at the whole picture and stop trying to make it sound bigger than what it is. No one is out to get you. I don’t work for this dealership and I’m not friends with anyone there. I live in CA and they are on the East Coast. Both of the deals I mentioned above in my response to you are documented here on LH well before your thread even existed. As you can see by reading my first Share a Deal post below, I found this dealer through chance at random by emailing dozens of different dealers and eventually finding these guys to land my two 740i deals from them:
I went through the same “forged initials” situation you just went through with both of my deals a few months ago, except the mileage allowance wasn’t changed for me (a difference that has since been corrected for you, in your favor). I’m not biased and I don’t think what the finance guy did was okay at all (I think I’ve made that pretty clear - please check my first response again if you’re not sure). But I’m also not going to crucify the sales guy or the broker that CLEARLY HAD NOTHING TO DO WITH WHAT HAPPENED and have tried to make it right for you ever since. In my case, the dealer didn’t do anything to make up for forging my initials, so I have even more reason than you to be pissed. But I’m not because these things happen and there is absolutely no harm to you here. I guarantee you if they had insisted instead that you have to re-sign the papers to do it the “right way” and your deal fell apart because of it, you’d be 10x more upset and would still be on here complaining like a 5-year-old.
And now you’ve decided to blast the broker (shame on you for that, seriously), so we know that you’re the problem, not the broker. I worked with @Clutch recently on my M550i deal, and if anyone can handle this situation with grace, it’s them. They’ve now gone through this entire ordeal and don’t have anything to show for it. Meanwhile you have a car (with better terms than you initially signed up for), but they have nothing because they refunded you their broker fee (which I’m assuming you greedily accepted). I’m not sure what more you want out of this whole thing or from the broker, but if you’re not happy with the deal, I’m pretty sure they can look into unwinding this whole thing for you. I know I would if I had a headache customer like you to deal with. Mistakes happen. You’ve made your point. Now learn when to stop and move on. Good luck.