Just got an email from vroom. They said HFS would not release the payoff quote to them and that I had to call HFS and have them fax the payoff quote to vroom. So I called vroom, got their dealer location zip and fax number and requested the payoff quote be faxed.
For anyone who has sold a leased honda to vroom, is this your experience as well? I want to make sure it’s nothing out of the ordinary because I assumed that vroom has dealt with leased vehicles from HFS. Thanks in advance.