There plenty of confirmations above of people closing deals. As with all industries there will be outliers that advertise to get you in. In fact CDJR is built around this model. RODO can’t be all bait an switch they would be exposed quickly. I spoke with several reps who chase vehicles and will not move forward unless deal is confirmed on both ends. If your iffy on the process live chat with a rep who will work with you.
I was talking about deals in Mike’s post that you replied to, nothing else. Obviously Rodo also delivers.
Ohhh your confused Mike didn’t post these deals, he was offering it up to people looking to hit up RODO.
I know, didn’t confuse. Sorry, my prev post was confusing
Just sold one to Rodo. Doesn’t seem like a “Sold one to Rodo” page exists. Overall, the process was good and they easily beat their competitors. Definitely using them again in the future.
2015 Mercedes S550 (paid off) Located in CA.
Rodo: $41,000
Carvana: $39,500
Vroom: $38,000
Shift: $37,100
Process with Rodo:
Oct 8: received price from trade manager Elgin. Was told the price was good as long as the condition of the car was as promised. They requested 4 photos (1 from each side).
Oct 12: accepted their offer, signed and emailed the Bill of Sale contract.
Oct 15: The dealer who had purchased the vehicle came and picked up the car
Oct 16 and 17: Due to BOA transfer limits, two transfers were made. Funds cleared immediately.
Oct 19: mailed them the title via UPS
I was a little hesitant at first since they’re less known (especially on the west coast) and given some of the reviews on this site. However, as far as selling to them, I think they nailed it. They gave the best offer and were fully transparent during the process. Elgin and his assistant Imari kept me in the loop and answered my calls/emails after work (even with a 3 hour time difference). Even though my vehicle wasn’t a current lease, I think the process would not differ much given how quickly they transferred funds.
As a side note, I did get an offer for another vehicle (2018 Dodge Durango RT) and Rodo once again gave the best offer. Definitely think it’s worth considering them if you’re looking to sell. Just my 2 cents.
Also, thanks @z0lt3c for your post up top. Had you not written about your experience, I wouldn’t have known about Rodo.
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Signed a great deal through Rodo. Car was finally delivered today. Details here:
I also verified another car I was looking at was legit with legit price of $362p/m Sign and go Q50 Sport (50k msrp).
I would give the new lease part of the house 9 out of 10. 1 point taken off for the car being a demo (dealer also advertised it as new on his website, so I assume that’s dealer’s fault, not Rodo). But more importantly for inability to negotiate anything after that fact was discovered, not even the service plan discount.
I’ll sure be back, and hopefully they will have more dealers onboard to pick from by then. I think Rodo is a great concept and they could bring a lot into lease industry (for consumers). Mattress shopping style at TheBestOrNothing dealerships is really annoying.
My contact was Nadia (I guess I misspell it), and she was a pleasure to work with.
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Big question is WHY are you a big supporter after 2 fails? That’s pretty much a write off for me
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They are still very young startup. they have limited personnel and they are fighting uphill battle to get more and more dealers on board. there are some terrible dealers out there who should be selling mattresses, not luxury cars.
Rodo offers a marketplace, and dealers enter the information. I dont think Rodo, as of today, has tools and capacity to double check every number.
once you Submit an order, dealer confirms availability within 24 hours. obviously some of the cars could be sold by that time / in process on the ground. there could be mistakes as well.
but it is still a very good concept, I wish them best of luck as they could offer a lot to leasing community. their deals are already better than random client walking into a dealership to get bullied with the starting offer.
Marketplace startups require enough sellers and enough buyers to rock. Rodo will get there.
They’ve been offering their service for multiple years now, first as Honcker, now as Rodo. A deal slipping through the cracks here or there is one thing, but these bait and switch issues are rampant. If a dealer keeps listing their deals and they’re not honoring them, they should no longer be allowed on Rodo. If Rodo continues to allow them to list, despite being made aware of these issues, they are complicit in the behavior. How many years does a business have to be around before it’s no longer acceptable to not honor what they’re offering?
Marketplace is the hardest type of tech startup. its harder than B2C or B2B because they need critical mass of sellers and buyers. they also need to balance being anal about the rules and retaining the dealers. they only have 2 MB dealers on board in 200 miles radius from me. they cannot play like they are Amazon.
it does take time. They will get there. But again, some of the cars will get unavailable because dealer really sold them. but its not unseen that dealer keeps listing the car on its website for days after sale. Vehicle I bought was listed for 5 days after the paperwork was done. Rodo has no way to know the car isn’t available until dealer notifies them.
The issue isn’t with cars no longer being available, it’s with dealers refusing to honor the prices that they posted.
I get that it sometimes takes time to update things, but posting a deal to get the lead in the door and then not honoring the price isn’t an acceptable business model.
There are plenty of dealers that outright say that they use Rodo as a lead generator but won’t actually honor the prices.
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this is fair argument. But trashing Rodo because of a bunch of shitty dealers isn’t right until Rodo has enough leverage to reject such behavior, which they don’t right now.
They didn’t break the ice yet, this is tough industry.
As they develop, their app will get better, they will add dealer rankings/trust indexes, turnaround times etc. there is not critical mass yet.
At the end, if they are successful - consumer wins.
They’re choosing to be complicit in bait and switch tactics in order to gain market share. They always have a choice and they’re choosing to compromise the integrity of their product. What’s even worse is they have came out before saying that they are aware of the issue and are taking steps to mitigate it… only to continue to do the same thing. That isn’t behavior that should be tolerated, much less rewarded. The consumer doesn’t win by being scammed.
Is it that much to ask for to have a company just provide what they offer?
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How do you know this? Is RoDo a non-profit or B-corp?
Are brokers non-profit? Rodo is another type of broker, in the perfect scenario - a broker with an access to hundreds of more cars leasehackr brokers have.
and I know this because I’m consumer, I did walk into my dealership in Fort Myers, FL two weeks ago to do a service on my wife GLC. I asked about an E Class loaner they had, and this was the offer.
This a would consider a scam.
Below was legit Rodo offer from a dealer I got my c43 from. it’s not the best by any means, and I could have probably done better myself with that dealer (-1.7% more of MSRP, -500 from DAS if I pick up in person), but still - it is much better for a random consumer entering random dealership.
I don’t know! Brokers are a trade and profession and not an organization, so each one is different in terms of their model!
I don’t think you understand what the word “scam” means, also.
I’m glad you got a great deal from RoDo. It seems you’re the exception and not the rule.
So, will you accept the same bait-and-switch from any of LH brokers? There is no difference - if they don’t deliver they are done here. And most of them have positive reviews.
Offering a bad deal isn’t a scam. Offering a deal on a car and then not honoring it is.
I would also argue that advertising a new car and then failing to disclose that it was a demo would also march right up to that scam line.
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well, okay, maybe I misused the word ‘scam’. but offering such an outrageous deal isn’t far from scam on the shittiness scale - 'alright, we guess the customer is dumb moron lets bully him into paying 40k in three years on a 55k worth vehicle.
Your arguments about Rodo being complicit in the bait-and-switch is well earned by Rodo, yes. All I’m saying you are a little bit too harsh. They are offering another venue for consumers to look for deals and I find it rather positive even if some end up being scam-ish. You could write that dealer off in your search because bait-n-switch on one car means their behavior will be similar on another.
And again, as they grow, they will get more dealers onboard and so gain more leverage about being strong and anal about the rules. Right now they are the ones fighting to get the dealers. It would be whole another story if they had enough.
And finally, I simply don’t get how having another option, even if its 50-50, is as bad as you make it sound it is.
p.s. I’m not arguing they should get better at handling bait-n-switch and I’m not arguing that bait-n-switch is terrible behavior. They need to get the dealer reviews in the app, and honesty rating. I’m not certain they can afford doing that as of today.
I feel like I’m being eaten buy you in this argument, kudos, so let’s wrap it up:
- There are scam dealers at Rodo.
- There are some honest dealers too. We don’t know the proportions, consumers with negative experience are typically 5-10 times more vocal.
- Rodo can be much better at handling #1, otherwise they will receive well deserved negative feedback from consumers, and this forum specifically.
- Rodo is there, and it is another venue, still immature, to check when you are in the market for a lease.
- From here they have a chance to improve and succeed, or ignore the feedback and fail.
- It will take time and funding, but I wish them luck nevertheless because I could see the end-result could be beneficial to leasing community, improve competition and bring transparency into leasing process.
cheers guys L)
I would love to see something like Rodo succeed. In concept, it’s a great idea. I am sympathetic to hiccups with dealers giving bad info. If it was incredibly rare occurrence, I could pass it off as shit happens. The issue I have is that it’s a rampant issue. I tried on multiple occasions to use them and ran into the same issue. Many, many others have tried repeated times and failed. Someone from Rodo came here, posted acknowledging the problem and their commitment to fix it, and nothing changed. At this point, I don’t see it as a viable avenue for consumers to look at with how common the issues are. I have absolutely no confidence that any deal I see on there is viable, is usable for reference, or is worth pursuing, and I certainly wouldn’t recommend someone give them personal identifying information to run credit checks on a vehicle that’s going to bait and switch. If they can’t honor their word about addressing the most fundamental of issues, how could anyone trust them with anything else?
I get what you’re saying, and if this was 2 years ago in their product lifecycle, I could get behind your logic. Personally, I think the ship has sailed, which is unfortunate, because I think the concept is great.
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