I sent in an inquiry with a detailed explanation of what I was looking for. The only e-mails I got from them in response were that they were going to follow up with me. The only follow up’s I received thereafter were follow ups to the follow ups. I didn’t seek the confrontation. I merely told them that I wasn’t interested in working with them for the following reason. He got confrontational with me for not doing his job.
Could someone proof this for me? Didn’t want to miss anything.
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Side tangent on this, but it sucked for some of the saleswomen in this situation because they would get calls and emails from creeps looking to take them out to dinner or other stuff I don’t want to mention. And the phone calls were always recorded (not the actual call, just that it happened) and created follow ups for them.
Anyways…
@jay3 I am not going to try to convince you who is right or wrong and I am just happy I am not that sales person considering how difficult putting a deal together would probably be.
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Amazing how industry insiders are cult-like in their defense of other salespeople’s dereliction of their responsibilities.
Provide detailed information for a lease quote on a car, and instead get multiple e-mails that do everything but provide a quote. Call the dealer out on it, and you become the difficult one? You sit down in a restaurant and place an order for a meal, the waiter comes back to you 5 times over the course of hours to tell you that he/she will be back with your food. You eventually get up and say, I am not doing this anymore, I’m leaving. And you’re the one that’s difficult?
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You can both be correct that the salesman has failed to do their job and be the one that’s difficult at the same time.
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It’s interesting that most everyone disagrees with you and your responses are that of a cornered dog snapping at everyone left and right. If you are trying to take the title of the most hated person on this site from me, keep it up, I feel like you’ll succeed in about 3 or 4 more posts 
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Aren’t you the keyboard warrior who people were hoping would brawl with @mllcb42 at the Jersey meetup?
I wouldn’t dare take that title away from you.
If by “people” you mean one joke post in the meetup thread, and by keyboard warrior, you mean anyone on the forum as that’s the means of communication on the forums, then yes, you are completely correct.
Everyone calls everyone a keyboard warrior. Does anyone from the internet ever actually get into a fight? I have had a few people threaten me but they never show up - well one did and he bought a car so that was funny. A good scrap is healthy every now and again.
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Waiting for a meme on RR Karen 
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I’m probably in the minority, who agree with ya on how shitty getting canned replies are passing as “we responded”.
That being said, when I see a canned reply after two attempts of getting an actual reply, its time to move on. I’m not paid to tell you how piss poorly you are doing your job, I’m just here to buy a car on my terms in an efficient way.
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I don’t disagree that getting canned replies are annoying, but if someone doesn’t answer my questions, they’re just letting me know they’re not interested in doing business so I move on with life.
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I think @mllcb42 really stated it best when he said you can be both correct and difficult. Yes, that was really crappy salesmanship, but, at the same time, you jumped on him immediately and threw him into defense mode. Just as we expect salespeople to behave a certain way, customers should behave a certain way, as well. “You catch more flies with honey,” as the saying goes. I despise the canned replies, but I always respond to them and say “thanks. so here is what I originally requested through your website: …” It makes sense to me that every computer lead gets an automated response, and then they’ll pay attention when you respond to THAT email. Would help to weed out some white noise.
All that said, I enjoyed the story. 
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Yes but this was not the first time this particular sales person has ignored my e-mails. When he stated that I made multiple inquiries, it was over a few months. And the first one I made, I actually did respond to their canned reply, he asked me what I was looking for, I told him, and then he ignored it. The second inquiry I made in the hopes that I would be assigned someone new, and it was the same dude.
Ah. Gotcha. Well, in that case, I would have said “I replied directly to you on xx/xx and you ignored me. I have moved on, as should you.” lol.
Agree, which is what I did. But after the 5th canned reply, I told them why I wasn’t interested in doing business. Not sure why that is so controversial.
Just a tip, the minute you contact a dealership via their traditional “ask for more info” or if you visit the dealer beforehand, they have a CRM file just for you and an assigned dealer point person. Unless you specifically ask that you no longer want to work with that person every single contact from there on will go to the same person. The other exception is if that point person no longer works in sales.
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You are correct. I think I only got abrasive after he accused me of ignoring him.
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that’s a great tip. thank you.
Yep, definitely learned that to be the case.