Car delivered weeks ago to dealer, took delivery this weekend.
Dealer was very good and we had agreed on everything on paper and they actually printed my email and were confirming those numbers. 11% off and buy rate MF, dealer fees were capped by state law, the dmv fee was high and negated a little of the 11% discount but overall I was happy with the final/overall numbers.
Unfortunately my app I submitted in February wasn’t submitted to BMWFS and therefore I could no longer get 36/12 program at 54% and 0.00086 feb programs and therefore had to use April programs of 53 and 0.00093 instead.
The dealer realized this when they were preparing paperwork and comparing to our agreement. When they called me up to the GSM office to finalize the numbers they had decided to eat the cost difference (over 1% additional discount) at the time they informed me. I did the math again and while they took a loss of $800, the new deal even with bigger discount cost me an extra $200 over the life of the lease (ie 5 bucks more a month) due to 7 point increase in MF.
I had superb communication and service from my salesman for the 2 months prior and realized this was an honest mistake that affected both of us and appreciated the dealer making the tough decision to eat the majority of the cost. I did not make a stink about the extra 200 dollars and once I confirmed the calculations with new numbers asked to proceed.
The dealership staff, sales and finance people were great and the small blip did not bother me although it kept me at the dealer a little longer than I expected. I would 100% do business here again and will likely send a gift to the CA to show appreciation and no hard feelings.
After I left the dealer with all the other numbers to crunch, I didn’t catch the fact that 4000 in MSD was only 5 even though the contract reflect max MSD (ie MF 0.00065). I called them to ask if I should turn around and correct it or if we could redo documents remotely if needed. They were busy and said they’d prob redo it Monday. (We will see).
Original deal:
74k, 11% off, 55% RV, MF 0.00086, final payment 832/mo, first payment DAS for 36/10 (55%) I only decide to do 12k miles a few days before closing.
Reworked Deal:
74k, 12.15% off, 53% RV, MF 0.00093 (w msd 0.00065), 3060 DAS + MSD for 36/12
762/mo
Wife loves the car. The kids love it.