There actually may not even be an agreement to void, but that’s more of an interesting legal sidebar than anything else.
If the facts are as you presented them, then this amounts to fraud, and you are in the drivers seat when it comes to finding resolution, literally and figuratively.
Get a good attorney.
When this situation has been resolved, OP, can you post which Lexus dealership this is? Esp if it’s a pattern (per the Yelp reviews), posting the name could be helpful so that others can avoid them.
Is there forgery involved here somewhere with the signature? If so, is that not something that should be reported to the police? Seems shocking if your signature was actually forged on a different contract.
I don’t understand, @Dystuen … you got like two RZ450e’s (most recent like 2 weeks ago) and now you’re getting a third Lexus? Did you go to the same dealership? I can’t imagine them screwing you on a third purchase if the first one’s went so well.
This is my third Lexus. This is my second one from this dealership. The first time they added the same accessories and wasted time(many hours). They finally removed the accessories. Lexus online account matched that contract without any issues.
The problem is on this 2nd vehicle. They showed me a contract. I declined and threatened to leave. They remade a second contract which I signed. Turns out the one that I did NOT sign was submitted to Lexus hence this post.
DMV paperwork requires wet signature but lease contract is done sort of digitally. You click a check box and it digitally prints your full name and puts it where the signature is. So it just says FIRST LAST and not an actual signature. I’m assuming when I left, they transferred/edited the contract and submitted to Lexus. Luckily I saved a copy of the one that I did sign.
Absolutely. According to yelp, another customer endured the same exact problem. Actually even more than me because the customer, in addition to the unwanted change in their new vehicle contract, haven’t even received their trade in positive equity check after many weeks of waiting
Ugh, foul and disgusting. Have your lawyer give them hell.
Did you actually talk to the dealership about this? This sounds like they do shady shit, but with enough confusion that if pressed they’ll just go “whoopsie” and fix it. The way it works is the same as a 3 card monte. They keep printing “wrong contracts” and seeing if you’ll sign one. Usually the customer won’t notice and everything keeps moving. If the customer notices, they either re-print another one trying a different permutation of numbers or give you a proper one. The system where the signature pad is separate from the paperwork made this shit too easy for them. It sounds like in your case they went one step further and submitted the wrong thing, which could have been because you left the other printouts in their office. I had a dealer a while back try to do this like 5 times with 5 wrong printouts, and then get super annoyed when I told them I want all the printouts or he’s shredding them in front of me.
Don’t get me wrong, I’m not defending the douchebaggary that the dealership did, I’m just saying it maybe very easy to fix without going nuclear on them.
I raised the issue and should be hearing back “soon”.
I would just call Lexus financial and report fraud to be honest…
Should get the ball rolling
Don’t bother with the dealership, they have already proven to be doing things behind closed doors. If anyone ask for the GM to call you
Respectfully… I totally get that you are not defending the dealership and, if the OP wants to be low-key in handling it, more power to them… but, assuming OP’s descriptions have been accurate, what happened to them is 1–2 steps beyond what happened to you (which was bad enough!) and is way beyond douchebaggy.
The dealership sounds like it essentially forged the OP’s signature, which is flat out criminal (but IANAL).
Completely agree, but sometimes it’s just easier to fix the issue than to take on a crusade for justice. I’m not OP, nor do I know how this affects them, sometimes it’s “fun” to go all out, but the ROI is something only OP can calculate for themselves. Here is my thought process, do I get anything extra from starting a whole thing, if the answer is no, then what’s the point, I’ll just do the bare minimum to fix my issue and move on? And while I understand that thinking like that is what allows these dealership to continue doing things like that, I also understand that fighting every injustice in the world is just not feasible and my calculations include personal sanity vs gain.
That certainly all makes a lot of sense. And that’s why I said have their attorney give them hell (meaning OP shouldn’t waste too much of their own time on this). 
I agree w/ you that the energy (emotional and time-wise) spent may simply not be worth it, if there’s a more efficient route to getting what you ultimately want.
Yes. When somebody defrauds you, you have a legal problem. You need to at least talk to a lawyer.
I deal with lawyers frequently as part of my work and one thing that I have learnt is that you should avoid lawyers and legal system as much as you can. Though the situation is very annoying and $2000 is a significant amount of money for most of us, I don’t think it makes financial or emotional sense to involve lawyers for $2000.
In this situation, the dealer will most likely fix the issue if this is an error. If they are willing to fight this, they are mostly like doing this for a long time and know the legal implications. The most I would do is to take this to small claims court. This is the reason this court exists. It doesn’t make sense to involve lawyers even for $10,000.
Hah! Sometimes I’ve consulted lawyers (not about anything like this) and have had them say, “You could pay me a lot of $ to handle this. Or you can try to do X first to see if you can handle it on your own. I suggest you start w/ the latter.” I’ve always felt like those were the lawyers you could trust. 
Only makes sense to hire a lawyer if you feel like you could squeeze them for a nice 100k then maybe.
Not sure what you could get out of this… I would do some research
Will update tomorrow
TIL… SoCal is in Australia.