Update: I just sold the car to Autonation Infiniti of Tustin. They matched the local Carmax offer ($31k), and made the whole process extremely convenient and painless. I leased two QX60’s from them including the one I just sold, and will definitely be going back to them in the future. The way they treated me during this process made up for the initial disappointment caused by Infiniti’s policies. If you are in the area and need an Infiniti, I would definitely give them a call. Ask for Abdul (sales representative), or David (sales manager). The deal is not totally done as they need to write me a check ($1.4k) for the positive equity after factoring in the $2k security deposit, but they said the check will be in the mail once Infiniti sends the title to them, which could take two weeks to a month.
Does anyone have any experience with selling your leased Infiniti to Carmax, Carvana, Vroom, etc? I have been getting conflicting information from Infiniti Financial reps, and Carvana just flat out declined to work with Infiniti/Nissan after I accepted their offer and uploaded docs (see below). Has anyone been able to sell their leased Infiniti to anyone besides an Infiniti dealer? I have spoken with 3 IFS reps so far. The first one was barely able to answer any questions and didn’t seem to understand the situation, the second one immediately said that you can’t sell the car to a 3rd party, the third one was the most helpful and said that they prefer that you sell the car to an Infiniti/Nissan dealer, but they won’t stop a 3rd party from buying it. He even said that Carmax and Carvana are great to deal with. I was excited after talking to the last rep, but I haven’t been able to make much progress with any of the 3rd party buyers so far.
I am trying to get rid of my 2019 QX60 Luxe Essential with less than 16k miles as we don’t need two QX60s anymore (our work situation changed drastically since we leased the cars, and we already have a second 2019 QX60). This particular lease has 9 more payments due @ $370 including tax, with a payoff of $31500 (includes a $2k security deposit), so I was thrilled to find out that I may be able to get out of the lease without taking a loss (Carvana) or for a nominal amount (Carmax, Vroom).
Got offers from Carvana, Carmax, and Vroom. Carvana was the best offer and was even a bit over the payoff amount ($31.6k), so I decided to move ahead with the buyout. After submitting all the documents, got an email from them that they can’t go ahead with the purchase due to Infiniti/Nissan’s “policies”.
Went to Carmax ($31k offer) and Infiniti wouldn’t even give them the payoff amount on the phone, which they needed. Had to jump through multiple hoops to have Carmax talk to Infiniti on my speakerphone, only to have to pause that effort as Infiniti wouldn’t give us a 10 day payoff quote (the current quote expires in 5 days). Will have to wait for a day past the next due date to get another payoff quote, which should hopefully be valid till next due date (30 days). Even with the the new payoff quote, I am not sure if Carmax will also hit the same roadblock that Carvana did. Will find out next week. Vroom has the lowest offer ($30.8k), but I’ll give them a try if Carmax doesn’t work out.
Keeping the lease till the end of the year will cost me an additional $3-4k or so, so it’s not the end of the world (and yes, I do understand that I signed up for that), but I am very disappointed in Infiniti for their anti consumer policies when it comes to leases (3rd party buyout issue, and also holding original lessee liable even after the lease has been transferred).