Just some shower thoughts// food for thought before we ring in the New Years.
I thought I’d recap on my experience shopping for a BMW and a MB this year. I have been actively looking for a good year for friends and family and much thanks to this forum I scored a couple deals that I am pretty satisfied with (KUDOS to everyone on this forum who contributed).
I’ve dealt with maybe 6 BMW dealerships and 4 MB Dealerships in SoCal over the year and I have come to the following conclusion-(OPINION):
Mercedes Benz customer service is very hard to beat. Aside from an obviously much more prestigious looking dealership than BMW, they are organized, clean and have a more relaxing feel (read about the sales hustle in the next 2 paragraphs) when you’re at the negotiation table (this was at all 4 MB dealerships that I’ve been to). BMW - well…the aesthetics doesn’t come close (it’s not a problem for me- I’m there for the car not how the dealership looks-- and keep in mind I’m still talking about the SoCal ones~~~Unsure about hundreds of other ones out there).
I really really don’t want to sound like I’m ranting- remember- I’m just sharing the experience I had and everything I type or express here is merely an opinion and in no means influenced by a business or any other entity in any way.
BMW salesfolk hustle (like many dealerships)- and at many times I felt very uneasy. Not saying this doesn’t happen at MB, but the pressure is ON when you walk into a BMW dealership. It’s hard to trust someone when they talk to you like you are wrong//liar// when you present them with a LH Hacker deal. Most of us (would like to think) know what we’re doing and KNOW the deal we want (which is the deal that a fellow LH posted). Which leads me to: Honoring LH Deals. I’ve gotten confirms 100% of the time from LH members that MB honored an LH with no problems deal vs BMW - where the BMW dealership either had a sorry excuse, no inventory, or jacks up the monthly slightly for the same car.
Breathe… NOT a rant… Just sharing my experience… doesn’t apply to everyone… Just merely an opinion.
A lot of what I said just now may seem like I am a BMW H8ER. I LOVE BMW cars- best bang for speed and MB doesn’t even come close unless you double down.
Now some of you might say… well buddy- you’re forking out a few thousand dollars a year extra for “Customer service.” I agree this comment might be true. Well budddy maybe you were just unlucky. I agree- also might be true. BMWs are more fun to drive. Yeah! This comment here- definitely true.
Anyways- thanks everyone for hearing me out. And to those reaching out to me for help - I will continue to do my best and share helpful advice-- but remember I’m just a young Padawan. The true Obi-Wan s on LH include @michael @loberant @max_g @Phantomcypher @puinsai
Everyone have a SAFE and Happy New Year!