The Audi e-tron GT Discussion Thread

[hashone]

For sure thanks for follow up @syedhasan

[GOAT]

AFS slapped me and said

[hunterxzhang]

FYI just received my Audi Care refund via check in the mail. I am in NY and did a OnePay.

[dpie89]

did you call AFS or go through the dealer?

[hunterxzhang]

Neither, I called Audi of America Customer Service (800) 822-2834.

[Hypnotics]

How does it work if you cancel after getting the 1% RV increase?

[calihackr]

@hunterxzhang

I don’t think this only works in Cali. I am in NY and just started the refund process.

I called Audi directly (didn’t feel like dealing with the dealership) and they emailed me some steps to initiate the refund. Also, on the second page of your Audi Care contract it spells out the refund schedule; 100% pre 30 days, 95% post 30 days but pre first visit, 50% post first maintenance, etc. Not sure if this is state specific as there is no language stating such in my contract.

Hey @hunterxzhang , do you mind informing which Audi department you did all this through? I’ve been on with AFS and they keep bouncing me around. One said i had to do it with the dealer but that can’t be right. TIA!

Edit: disregard, @trism answered it here!

@trism

If you look in your lease paperwork you should have received a document covering, among other things, the refund schedule and how to cancel.

Mine (CA lease) specifically says to contact the dealership to request a refund.

[hunterxzhang]

I did not go through the dealer or AFS. I called Audi of America Customer Experience Center (800) 822-2834.

I told them I wanted to refund Audi Care, they subsequently sent me a letter asking for a copy of contract and reason of refund. A week later I sent over a copy and told them I have a one year lease so it doesn’t make sense to have Audicare. I received an email stating they received my request and I can expect a response in a month or so. Two weeks later I got a check for $899

[hunterxzhang]

I already paid my balance with OnePay and just got the check back. My balance on AFS is still $0. Contract is signed, I doubt they can come back and try to readjust the amount owed due to a different RV.

[syedhasan]

what state ?

[homutovs]

How much is 10k service if I were to pay out of pocket? I am planning to extend my 12m lease by 6 months.

[Kief]

So really this is the consensus for those of us who did 12mo one-payment???..Today, I just got my 6mos to go email from AFS before my RS etron GT lease is up, and I was really thinking of extending the lease, but obviously not if the month-to-month isn’t based on our ridiculously low one-payment amount divided by 12. I’m really bummed. No one has recently heard otherwise?

[Kief]

I want to apply for a refund too, but I’m confused by the AC fine print: “no refund will given if the lease is terminated early or if the lease term is less than the coverage period.”

My lease term is 12mo/7500 (I did one-pay too), but my AC is 2/20k, does this mean I’m unable to get a refund?? Now that I understand extending the lease makes no sense given how the month-to-month is equated.

[DonnyAudi]

CA is the only state that allows a prorated refund of Audi Care, to my knowledge.

[Kief]

@hunterxzhang is NY and got a refund

[djrabbi]

Yes your 12 month will be included your one pay and rebates. In my case, by contract it was $46500 one pay

[Kief]

Well that sucks royally…really was hoping to squeeze out a couple more months out of this thing.

I’m going to try and apply for the AudiCare rebate this week, as those monies I could earmark and apply to the disposition fee, slight mile overage, and tire swap.

@DonnyAudi, how strict is Audi/3rd part inspection when it comes to tires being A/S (same sizes and speed rating) vs
the stock summer rubber? I’d like to save the cost/effort of remounting the summers before turn in. Thanks

[hunterxzhang]

I hope AFS has the foresight to realize that when all these leasehackr leases are over nobody is going to extend at a pre-rebate rate.

Suddenly all the dealers are going to have a few hundred GTs coming back into inventory by the end of February 2025.

I don’t work on the car industry but unless I am missing a piece of the puzzle, it seems problematic to have a mass influx of inventory coming back in that you couldn’t get out the door initially without a large rebate. Not sure what their plan is?

[trism]

I had this recall (and another one… something with the heater) addressed this week as planned.

The appointment took almost 6 hours (when I booked they assured me I’d be out by noon, but it was practically 1:00).

For the charging cable they only replace the 220 segment, and the replacement is JUST short enough compared to the original that I had to redo how the full unit was attached to the wall by the electrician who installed it.

It was shady of the Audi dealer to try to sell me a rear tire for $614 because they found a nail in it. It was obviously an easy repair, as it was on the tread surface, right in the middle… nowhere near a sidewall.

I had the tire repaired at Discount Tire this morning for $0…. although I did buy donuts for the entire crew and dropped them off right afterward, since they turned me around in ~30 minutes on an insanely busy Saturday morning.

[dpie89]

were you able to get the refund on AudiCare - I got denied