Hey @hunterxzhang , do you mind informing which Audi department you did all this through? I’ve been on with AFS and they keep bouncing me around. One said i had to do it with the dealer but that can’t be right. TIA!
I did not go through the dealer or AFS. I called Audi of America Customer Experience Center (800) 822-2834.
I told them I wanted to refund Audi Care, they subsequently sent me a letter asking for a copy of contract and reason of refund. A week later I sent over a copy and told them I have a one year lease so it doesn’t make sense to have Audicare. I received an email stating they received my request and I can expect a response in a month or so. Two weeks later I got a check for $899
I already paid my balance with OnePay and just got the check back. My balance on AFS is still $0. Contract is signed, I doubt they can come back and try to readjust the amount owed due to a different RV.
So really this is the consensus for those of us who did 12mo one-payment???..Today, I just got my 6mos to go email from AFS before my RS etron GT lease is up, and I was really thinking of extending the lease, but obviously not if the month-to-month isn’t based on our ridiculously low one-payment amount divided by 12. I’m really bummed. No one has recently heard otherwise?
I want to apply for a refund too, but I’m confused by the AC fine print: “no refund will given if the lease is terminated early or if the lease term is less than the coverage period.”
My lease term is 12mo/7500 (I did one-pay too), but my AC is 2/20k, does this mean I’m unable to get a refund?? Now that I understand extending the lease makes no sense given how the month-to-month is equated.