Sold to CarBuyerUSA

Based on the experiences mentioned I figured I’d reach to them to get a data point for sale. Their offer was 34,367 for 2019 Rav4 limited. Driveway’s was offer about the same but I was #1150 in line and was weeks away from completing the sale. After their visual inspection they came back with an offer of 33k, I balked and countered with the Driveway offer. They came back at 34,000, happily took that since the 4XE was being delivered. Dropped off the vehicle at the local Mannheim auction and they included $100 to cover the Uber ride home. Funds were wired the next day.

Congrats on the sale. When did you find out that you were #1150 in the queue with Driveway? I just started the process and fine with waiting but curious if Driveway was that backed up recently.

This was this Saturday , I didn’t ask but two different agents provided me that figure . They mentioned they are clearing about 150 a day, but they asked for patience due to the number of people selling . At least for me going with car buyer USA saved me from having to make another payment and some in registration fees by selling this week.

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CarBuyerUSA sent me a docusign for my CX-9 Carbon lease for 39k today. I owe $36,172 after having it since last November. They will wire me the money after I drop it off. Drop off is in the same city as me. They first offered $38,800, but I got them up to match gmtv (1 1/2 hours away from me) and my Mazda dealer. But they pay only when they get the title from the financial institution, which the last vehicle was around a month for me to get paid by them. I hope it will go smoothly! Lots o mixed reviews on here but I think my offer is final due to the walk through and docusign.

What was their initial offer vs what they offered after inspection?

They didn’t make an offer until about 6 hours after the inspection by phone. It was $38,800 but I asked them to get me to $39,000 and they agreed. Then they sent the docusign and more detailed instructions. Here is part of the long email;

**Please be advised, you may now drop off your vehicle at any time listed above. The following will need to be completed for funding to take place:

  1. Signed Purchase Agreement
  2. Lease Buyout/Payoff and title to be verified by me 8/10/22
  3. Remote Notary Session with Shawna 8/10/22
  4. Vehicle secured by the facility, a secured notification email to be sent to me by the facility
  5. 4-6 drop off photos must be received from you for proof of drop off.

If you drop your vehicle after 3:00pm Eastern Time, funding will take place the next day. If you drop after 3:00 pm Eastern Time on Friday or over the weekend, funding will take place on Monday.**

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Made a reasonable offer for my Jeep Wrangler Willys, scheduled the inspection and afterwards they lowered the offer by $1500. Fully expected, but still a bit illogical to experience. I countered at the original offer and await final response.

EDIT: CBUsa responded and would not honor the original offer. However, they agreed to enter into a 3 day exclusive brokerage agreement, so that they can direct market the vehicle to buyers at the original offer price. Who knows…

EDIT2: One day later they called me back to say they could not find a buyer. Then an hour after they called me back again and said they found a buyer. I had to do a virtual notary to sign some paperwork, upload a bunch of docs to a portal and they already have cut a check to my credit union for payoff (same day).

EDIT3: Picked up not even 24 hours later.

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They also lowered their offer after inspection with some BS excuse. Tried to buy it for the lower price. I said no thanks. A local dealer made a higher offer so it ended up better for me.

I recently sold my 2022 GR86 to CarBuyerUSA. This is my 2nd transaction with them, last time was about a year ago.

CarBuyerUSA - “up to” $35,737
CarMax - $28,000
Carvana - $32,062
Vroom - $32,500
GMTV - $34,000
Local dealers - $28,000 - $34,300

After the virtual inspection (uploading pictures, etc.), they were able to offer $34,000 for my vehicle based on market, etc. I told them I got a received a higher offer elsewhere, and they asked what it takes to sell my car to them. I said $34,800. (I should of said 35k). It was still the highest offer and I really wanted to get rid of the car. Overall process was fairly simple, I dropped off the car at Manheim, and got funding relatively quick. There was a title delay with the lien holder, which wasn’t their fault. Remember to try asking for more, they do negotiate a bit. They want to buy low and we want to sell high.

Was it a base or premium? Miles? Manual? Zip code?

2022 GR86 Premium, Manual, 600 miles, 97239

Dang that’s high, I just ran my gr86 and only got 30k for a base with 3k miles.

I just sold my Jag 2019 E-pace, 30,000 miles to them - smooth process from start to finish - I didnt make any money but they were the only one that matched my pay off amount (I had a moderate accident history on the car - deer accident) (I literally went down the Wiki list - I cant thank this forum enough to have a centralized place). The process commenced on 28th March and today they picked up my vehicle (it was a 3rd party that delayed it by a day).

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Glad to see the wiki is helping people

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I firstly want to say thank you to everyone for the Jeep 4xe thread. I got a new lease and was able to rep a deal from here :slight_smile:

But to the main purpose of my post, I sold my old lease 2020 Subaru Forester. Pay off $18,754.84. No more payments left and I had one more month left until maturity date. CarbuyerUSA offered me $28,794.84. Easy process, I received the difference in as little as 3 days and memorial day held me up by a bit.

Just wanted to share my experience with them but the TLDR is stay away from them.

I got an offer for my car that was $5k higher than my other offers. They came for inspection and my car is so new so they didn’t find anything in the inspection. The guy called me and he said some BS about these banks hold the title for too long and by the time we get the title from your lienholder will be a few weeks and market is changing, and its hard to sell high-end cars bla bla and basically said they would now buy the car for $7k lower than their initial offer. I said no and move on. He then called back a few minutes after and said they can offer this contingency thing that if they find a buyer at the original offer, they would honor it otherwise back to the lower price. Too much headache to go this route and I didn’t agree. Overall, classic bait and switch that was mentioned in the previous posts so not really worth the time to deal with them.

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They give you a high offer then figure out a way to lowball hoping you take it. I think plenty of people just fold and take what they offer. Then the call back is like saying to consign the car to them with no risk on their end.

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Yeah, the sad thing is that this tactic works on most people too, otherwise they wouldn’t be doing this since inception.

AVOID. Just got the bait and switch treatment from CarBuyerUSA.

No local presence in SoCal, so I uploaded about 20 pictures from all around the car as they required for a ‘virtual inspection’ before their initial offer, which was the highest offer I received (thanks for the Wiki post!). Then they had me drop the car off at a Manheim auction lot 30 minutes away. After a Manheim ‘inspection’, they reduced the offer by 10% supposedly because of some minor door dings that they could have seen from the uploaded photos. Total BS, especially for a 7-year-old car.

I went back to the auction lot today to get the car and sold it to Carvana tonight. They came to my house to pick it up and whole process took 15 minutes. Wish I’d done that last week instead of going through all the hassle with CarBuyerUSA to try to get <$1K more.

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Any updated experiences in past year?

Selling my Tesla and got low quote from CarMax (17k), better from Carvana (20k) and highest from CarBuyerUSA (23k). Figured even if took 10% off that quoted price, I’m still better off than other two…