Agreed with Pad18. I just sold mine to Vroom (see my timeline a few posts up). For $3k, definitely give it a go. Since you have not signed any paperwork with Carvana and still have your title in hand, you are free to sell to highest bidder. I also sold my SUV to Carvana two years ago, and actually like it better, but not $3k better. Good luck!
Finished the sale of my 2018 Clarity to VROOM they paid me $1850 over what was owed. Total time it took from accepting offer to receiving check and lean holder paid was exactly 1 month. I live in the SoCal LA area.
Anyone had any issues having Vroom obtain, or Mercedes send, a dealer payoff letter for the lease? I’m going in circles with this!
We had this issue last year. Ask them to go on a three way call.
Someone from vroom called me today and I told them they need to call AFS to get the payoff, and they said they will call and get back to me. I’m assuming I’ll have to three way at some point but they sounded like they had enough info.
I was in the process of selling my Volvo to Vroom but was informed that Volvo has made recent to their policy and will no longer provide 3rd party payoff quotes.
Because the only payoff document Volvo will provide is the customer payoff form that contains verbiage “If a third party has agreed to pay off your account, there is a risk that their payment will be dishonored…” accoding to Vroom, they will no longer be able to purchase Volvo vehicles unless the customer buys it outright and then sell. Same applied when I tried through Carvana.
According to Volvo Finacial lead person I’ve spoke with, they are now gearing towards only allowing Volvo vehiles leased through VFS to be sold to Volvo retail stores.
Bad news, but really not bad. You can’t sell a Volvo without negative equity, anyway.
Wow. They were probably getting sick of people asking for third party payoffs. I was lucky and was able to get almost 4K above my buyout for my 2020 XC60.
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Please do share how you managed that when most are $5-8K upside down.
I’m not sure how to answer that. There was 3k DAS for the xc60 and my payments were 300/mo including tax. Payoff was 36xxx and Vroom offered 40,xxx. I dont know how they got that number but I wasn’t complaining. Carvana offered 34000
High DAS, high discount and low mileage could help. But a ~$9K swing from negative to $4K positive? Though Vroom and Carvana went crazy with their offers last summer when I was around $3k negative…
Yeah. I leased at a great time where there were tons of incentives, but it wasn’t a low mileage lease. Also, total positive equity was about 1500 if you subtract the 3k DAS and add the 500 bonus drive. I still think VROOM was on crack with that offer.
I meant actual mileage driven. Low mileage lease would make payoff higher 
Ohhh. Yeah. Youre right about that, though we only had the car about 6 months
2020 Volvo v60cc loaner that I leased was very close break even with 4 months into the lease.
Payoff was at 35.5k, vroom offered 34.9k.
Wasn’t bad considering I won’t need a car throughout 2021.
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I figured I’d post my timeline up to this point on my 2019 Ioniq Limited. One thing I discovered during this process is that VROOM has a relationship with HMF through the DealerTrack system. They were able to automatically retrieve a buyout packet from them with all the required documentation and a “quote of the amount necessary to exercise the purchase option under the terms of your dealer agreement”. HMF refused to give me a dealer buyout number, so I was really happy to discover this and VROOM provided a copy of everything at my request so I had proof of the number (which was much lower than the number quoted to me by HMF due to taxes and I’m not sure what else). I thought this was going to be an issue for anyone other than the Hyundai dealer, and ultimately the number was low enough that my negative equity was less than $200 and making the deal was a no-brainer.
1/4/21-Received offer
1/5/21(morning)-Accepted offer and sent pics of reg, odo, DL.
1/5/21(evening)-Received email asking for DL again and sent it again
1/12/21-Received e-sign docs and tracking number fir FedEx
1/13/21-Signed e-sign docs and received FedEx power of attorney
1/15/21-Sent back signed power of attorney and paid negative equity via credit card
1/18/21-Power of attorney received by VROOM
1/19/21-Received confirmation of all documents being received by VROOM and carrier selection starting
1/20/21-Received notice that carrier was selected along with instructions on how to proceed and a “dashboard insert” to print and leave on the dash
The email on 1/20 had the name of the carrier (Acertus) and said they would reach out in 2-3 days. It also said I can call them if I don’t hear within that timeframe. That was Wednesday and it’s now Saturday, so I’m going to call on Tuesday if I don’t hear by then.
Not always true. After I sold my S60 to Algo for few hundred under payoff, Vroom came back and offered $100 over my payoff. Of course it was after I signed all the papers and the carrier was on the way to pick it up.
Read my comment above about certain conditions. Yours was a loaner at 20%+ discount and high incentives. My new S60 with less than 7k miles is not even close now, but was within $3k in the summer. But I rolled everything in, including almost $2k VA tax.
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Exactly, I broke even and am in the process of getting out, on a loaner with 20% discount and high incentives, and low mileage. But
Wanna here something funny
I stopped by the dealership while my car was being serviced, was talking to a salesman and they claimed they never heard of vroom or carvana. Yep. Never heard of vroom and carvana. I played along to that amusement.