Exactly! The Pilot which I sold them finally showed up and since it had really low miles for the year (8K usage per year for a 2015 model) it was put in sales-pending status within 3 days! They marked it up by 4.5K plus their $400 delivery fee as compared to what they had paid me which was incidentally $1600 over Vroom and 2K over CarMax. By looking at one of their other Pilots, I could tell that they would not get what they were asking either. They also dump some of their cars at auto auction for much bigger losses just to churn and turn the wheel, so to speak. This point-by-point commentary on one sample is not how things work in the larger picture.
Got an online Carvana quote 9/2/19 for a friend’s 2016 Prius 3 leased October 2016 with about 30000 miles (36k allowed). They beat Shift and Vroom by over $500 and quoted $2800 more than payoff. Uploaded requested docs to about a week later (my delay). Next day, received email to schedule inspection appointment; scheduled it for the following week but had to reschedule to the week after that. Rep came to do inspection and found no issues. Scheduled a pick up visit for the following week. Rep came to the house as scheduled (now ~4weeks after the initial quote, but the delay was my fault), took pictures, asked boss about a small bumper ding (pre-existing, and the car had sat in garage unmolested between initial inspection and pickup), got some paperwork signed, and drove off with the car. 3 days later got a check for $2800 as expected, with note that the balance on the TFS account should be zero after 3 business days.
Thanks to me, my friend avoided the hassle of selling to a private party and the hassle of otherwise returning the car to Toyota and paying stupid dispo fee. Now to see what they’re going to list it for…
Pretty darn seamless. They were very good about communication, and even said it was ok to put another 1000 miles on the car between first visit and pickup. No pressure, good experience
I just hope they are still around in 2 years when my next group of leases are due.
2017 Mazda 6
I leased it 3 years ago for $0 down, $301 per month, all in. A week before maturity date I took it to get appraised.
Chase Capital Services buyout: $14,000 plus tax
Carmax: $14,000
Carvana: $15,600
Sold to Carvana, however Chase factored the next month’s payment into the 10 day payoff.
$15,600 - $14,000 - $301 - Chase fees = $976.
If Carvana cuts their check to Chase asap I may be up another $301 but I don’t see it happening.
Scheduled an appt to pick up my 2018 Chevy Volt but was wondering how much (if any) I should clean the inside of the car. Should I vacuum, wipe down the surfaces, etc?
I mean don’t bother detailing but etiquette is to at least pick up the fries and dirty thongs
Dirty thongs??? Remind me not to sit in your backseat lol.
Chase got the check on the maturity date. So I guess Carvana overpaid by $301 and they will get that money back. Now will I get that $301 from Carvana or do they pocket the money?
What’s wrong with flip flops that have a little sand on them?
I’m looking into selling my leased Civic on Carvana. When I’m going through the online appraisal, do I need to say it has an active loan? It would be a no, right? Or do I say yes and disclose the payoff for Honda Financial?
New to the whole selling a leased car business
It would be a “Yes”
The lessee (ie you) get the excess payments reimbursed.
Thank You!
Sold these two recently to Carvana. Both times the process was incredibly smooth. The agent came in an uber, took a few quick pictures of the car, gave it a quick drive around the block, and cut me the check. I was worried about things like a door ding or scraped rims causing issues, but they completely glossed over it, in fact they barely inspected the car at all.
Sold my 2018 Jeep Grand Cherokee to Carvana. Overall process took about 5 weeks from (first) appraisal to pick-up. The fault in the system was dealing with Chrysler Capital and getting payoff numbers and title sent to Carvana. Took quite a few 3-way calls to finally make it happen. Since it took so long overall my appraised value changed a few times due to expiration of the quotes. I came out $500 less than the highest appraisal, but still net positive. Sadly they would not honor the highest quote. Job change forced me to get rid of it, but fortunately they give you up to a 1000 mile allowance above the mileage the ultimately use for record…which I was 6 miles under at time of pick-up. Dealing with them was super easy and they always made an honest effort to help and weren’t clueless about anything in the process.
Getting ready to sell my car to Carvana next month, since they’re quoting me $3k higher than Subaru Guaranteed Trade-In ($13k for a 2014 Crosstrek Hybrid w/ 26k miles)
Is it worth doing anything above and beyond taking it to a car wash? Car is in pretty good condition other than a dime-sized dent in the front door from the one time I let my SO take it to work.
If my experience is an indication of how Carvana generally operates, then no need to take it to a wash or do anything special. I was worried they’d ding me for things like rust on the back of our lexus from the license plate, or random scratches/dents, and both cars were unwashed - they checked nothing. Just checked the odometer, took a few quick outside photos, made sure it drove, and then cut the check and were off.
Just helped my parents sell their old car to Carvana. Dealer offers were between 8k and 10k across the board. Carvana came in at 12,500 scheduled a pick-up within 48 hours and took off with the car no questions asked.
Going through the steps to sell my Civic to Carvana. I have one upload left to send them which is the 10 day payoff. Guess I have to have a rep from Honda send me an email with a file showing these numbers? The first 3 uploads were easy by just taking photos of license, registration, and odometer. Also, is everyone that has done this before positive that Carvana is exempt from the payoff amount with tax?
Ask Honda to email or fax it to you.
Considering that Carvana is considered a dealer and nobody here used the buyout with tax, I’d say the certainty level is 100%