Got a fun roller coaster adventure for you.
Coming up on the end of my Mazda CX-5 lease, I considered my options. Lease balance was about $19,000 with no payments remaining.
Online instant appraisal from Autonation was $21,500.
Then the car was damaged in a hit-and-run.
I got the bumper fixed for $600 and took it directly from the shop to Carmax, who appraised it in person at $22,500, which seemed perfectly reasonable to me. No one else even got close.
The following week (this past Saturday), I brought it to a Mazda dealer 3 hours away, where I was buying a new CX-90 PHEV, who said beforehand that they would match that Carmax price and âwith tax credits, itâll be close to $23k.â
All of which was, of course, a lie. As was the Sales managerâs grief about how Carmax wonât actually buy out my lease. I think they offered something like $19,700. But while I was there, I ran the VIN through Carmax online, and they had upped the expired offer to $23,000. Cool.
Six hours after arriving home last night with the new car and the unsold car, we experienced the worst hail storm in recent memory.
We didnât get the baseball sized havoc at our house, but both Mazdas endured a half hour of 2-3" hail. This morning, theyâre all pock-marked with dings and dents all over (even horizontally at the rear hatch).
So, the car I just bought and the car I aimed to sell (and should have already sold) are damaged. The CX-5 lease is up today.
I considered my options, which were grim. My best bet, I figured, was to hope Carmax will still give me something that will at least allow me to walk away with minimum money out of pocket (I was also 9000 miles over the lease, so I couldnât just turn it in and let insurance deal with the damage).
So, I nervously walked into Carmax today. Told the lady at the business desk about the hail situation, acknowledged that they would have to appraise it again as-is, and Iâd just hope for the best.
Twenty minutes later, she calls me over and opens the little dossier to revealâŚ
âTheyâve kept the appraisal at the same $23,000 as you got online,â she says, with a confused sort of look on her face. âItâs good until October 2, soââ
I interrupted her. âNow. Iâd like to sell it right now.â
And so I did. Toward the end of the process, when they were doing the final walk through in Service before printing the paperwork, someone apparently noticed the hail damage for the first time.
With a little pushback, imagine my surprise when they agreed to honor the price and chalk it up as an L for their appraisers.
Processed the paperwork pretty quickly and cut me a check for the $4000 in lease equity.
I donât think Iâve ever hurried out of a business and across the parking lot faster in my life.
Thanks for being a bro, Carmax. Good luck selling the CX-5 sized golf ball at auction next month.