They are extremely clueless. Still hasn’t sunk in that they got scammed and were sold some badly damaged goods. “It was a perfect car at the perfect price” LMAO.
This situation makes me wonder how much verification goes into their CPO process. My understanding is that the dealer usually has to pay the manufacturer to certify the car in order to get the warranty and other benefits from the manufacturer. Does anyone actually check if the conditions were ever actually met? Does the dealer need to submit some kind of report or other documentation that shows the requisite inspections/remedies were actually done?
A tech needs to submit different reports to get it certified. One is a physical inspection and the other is an electronic report from an OBD readout. Sounds like a lazy tech who plugged in the car, read no faults, walked around it, and sent it on its way. Or they have a shady used car manager.
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Not specific to Porsche but the actual CPO process varies greatly from brand to brand and dealer to dealer. We almost sued a Volvo dealer until they agreed to repairs because it was so obvious someone just checked things for the CPO that were never verified or completed. I had a similar but not as bad experience with BMW.
Rot almost always starts at the top. There’s no way a culture of techs just rubber-stamping their CPO checklists exists without the manager tacitly approving it. Especially this level of negligence.
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The OP seemed to allude to the car sitting in a bunch of snow for an extended period of time IIRC so I suppose it’s possible that the issues may have happened there after inspections were completed and they just never bothered to look the car over again. Either way they should have to make it right. Who knows what else got water or corrosion and that’s especially no bueno for an EV.
Is there a CPO program I should always avoid?