I just leased a BMW, which came with a 12-month SiriusXM All Access trial subscription.
If I transfer the paid service from another vehicle we still have, does the BMW trial subscription simply evaporate, or does it add 12 months to what I’ve already paid for?
(On the subscription I already had, in May I made the annual BS call to SiriusXM’s retention department, where I pretend I’m going to cancel my service because it’s too expensive, and they pretend to value my business, and we agree on a heavily discounted renewal rate for yet another year.)
Cancel the service with the previous vehicle - SiriusXM will credit your account for later subscription(s) or refund your credit card the unused portion of the subscription.
Here’s a question somewhat off topic. But if one subscribes to Sirius/XM in their car, do you have the ability to login online and stream their service from other devices like a phone or computer?
I have to deal with them every 6 months to renew my discount streaming plan, and let me tell you, they are far from the worst. In fact, last week they were so nice, they transferred my free trial from one vehicle to another and somehow I ended up with a refund.
I have done this a number of times, sometimes when trading in a vehicle with an active XM/Sirius subscription I received months of credited service on the new vehicle.
Other times I was credited the dollars (cash balance).
I just completed the transfer of service from the car I already had to the new BMW.
I now have a credit for $141.67 that will be applied to the renewal on the new vehicle.
Like any SiriusXM renewal, the rate in June of 2020 will be ridiculous ($305.78) until I call and talk to the retention department, but I have to do that every year anyway.
I also confirmed that the trial is for the All Access package, which includes streaming.
This took 6-7 minutes over chat. You can get in and out of the chat session faster if you don’t have a million questions like I did.