I have searched the forums but I can’t find any recent information regarding US Bank being sold to Vroom, Carvana or Algo.
I have been going back and forth with different reps from US Bank. Vroom told me USBank has to fax the dealer payoff amount to the dealer. US Bank says the dealer has to call them. One US Bank rep said dealer can only buy it if I am trading it into that dealer and buying a car from them.
I have seen those posts but nothing recent. I also saw some posts where people mentioned that they were able to sell their US Bank lease to Vroom without problems. I literally can’t find a single post about this in the last 12+ months.
If anyone with a US Bank lease who has successfully sold their car to Vroom etc could please chime in, I would really appreciate it.
I was not able to sell to Vroom directly. My only option from USBank was to purchase myself and then sell it to a dealer to avoid the $5k markup USBank put on the dealer payoff amount. On top of that USBank also stated that they do not sell to a third party during the last 12 months of the lease.
The entire time dealing with USBank was a complete mess. Even getting the dealer payoff amount from them was a problem for Vroom. It took numerous times for Vroom to get the dealer payoff amount. They even did a 3 way call to show me how difficult US Bank reps were and it was pretty appalling.
Even if they offer a lower amount, many other people here have called them and had them honor the higher quote. I ended up selling to a dealer so the timeframe worked out but I heard if you are selling to Vroom you may need additional time due to how long the process takes with Vroom.
I have more than 12 months in my lease, actually 23 months more. I went to a FCA dealer and they requested a payoff from US bank, it was same as the payoff quote they gave me to buy out. I am not sure if they give different payoff quotes for customer, FCA dealers and other dealerships like carvana, Vroom etc.,
My case is so identical. I wonder what was your solution and the outcome of it, please? The numbers US Bank gave me don’t make sense. They made me overpay a $10k markup last October and since the market flipped around basically the car is worth less than what’s owed. The buyout is $55893, and the vehicle’s worth is $45-47k, or at least that is what I was told. Who knows maybe they’re purposely not giving me the real numbers. I’m stuck. Help!