Ask and you shall receive. I asked for 13% off MSRP and they countered with 5%. Told the dealer I was going to pass on their offer, but I guess they did not get the memo.
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Subject is like: Re:re:re:re:re:re:re:re
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It took a few back and forths just to get them to give me a quote via email.
I canāt match that trade-in ($39,000 vs $41,000). We have a 180-inspection to make it a certified vehicle that would leave us no profit after reselling it.
Counter with, Iāll throw in the service guyās labor, and buy him or her a beer.
What happened to the Blue Label?
key, check. wipers blades, check. seats, check. windows, check. brake pedal, checkā¦
iām not knocking on mechanics or the inspection, but i bet that 90% of the items are very basic items that are within that point checklist.
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Iāve dealt with the same person as wellā¦ Probably one of the worst customer experiences Iāve had working with a dealer via email IMO.
Small freaking world. 
I dealt with that dealership 3 years ago, when I was looking to lease an A4. Although, I did not deal with Suzanne then, I did not end up leasing from them for a few reasons.
I canāt believe folks like her work with customers on a daily basis. Maybe they deal with enough walk-ins who will pay whatever the dealership offers.
I just got this email from the condescending customer experience specialist. I guess I need to remind her that I already signed locally.
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Took me one second to find her based on what you posted.
I suggest keeping things anonymous and not posting any personally identifiable info
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Funny how this internet sales manager is insisting doing business online is more expensive then in personā¦ā¦
whatās the point of your job then l
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Why though? Having a directory of dealers who are assholes wouldnāt be such a bad idea. Most dealerships list their employees on the dealership site, so itās not like itās a big secret that Person A works for Dealership A. Unless of course itās a liability for the site
In the car industry itād be more useful to have a list of dealers who arenātā¦ theyāre more rare!
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Fixed. I removed the personās first name and any other identifiable info.
@njc and @DesertJake I dont think you realize how horrible and dishonest prospects and customers can be. Its a two way street. If you give respect, you get it.
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Oh, no argument there! Iāve read plenty of the dealer stories as well. And perhaps itās just my area, but finding a dealer who isnāt going to try to pull something seems rarer than henās teeth.
I was fortunate in my purchase last week though and found a dealer that didnāt play any games with me. It was a 2-hour drive, but I was so happy I went back with my daughter 4 days later and bought a second car for her.
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I get that customers are assholes, but my point is that the dealer information is public to begin with and no privacy is broken. I can go on any review site and write that Susan from Audi of bumblefudge is this and that, why canāt it be done here? Knowing dealers is as much of a hacking as anything else