Plugged my phone in this morning in my new S90 to boot up android auto and couldn’t get it to work. After much frustration, I looked in the owners manual and found I needed to be plugged into the white outlined usb port… of which I don’t have one. A bit of light reading found that this was an issue on some 17s(was supposed to be included on the 18s in the US market) and the 2 port usb hub is needed to be installed. I spoke to Volvo today and they said either the dealer would good will replace it or to send them the receipt and they’d reimburse me. Has anyone else dealt with this?
Someone asked this before. Maybe it’ll help answer some of your questions.
Sounds like he was having the same issues. I called Volvo US, not the dealer, and they said definitively that it would not work given the 1 port hub. I really wonder why they ship them with the 1 port hubs to the US ever.
I have a 2018 S90 Inscription with the single port (non white) and Android Auto works fine. I did have all of the most recent Sensus and VIDA updates performed a week ago.
Is this an intermittent problem for you?
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Fascinating. It’s not intermittent for me. It simply won’t work. I either get a “connection error” message and android auto won’t boot at all or it gets hung up on the booting screen. Volvo’s documentation states that Android Auto won’t work with the single port USB hub and they told me on the phone today that it has to have the 2nd port to work.
I had all the updates performed Saturday before I took delivery.
I’ve had two identical 2018 S90’s. Both with one usb port. Android Auto worked perfectly on one but did not work at all on the other. Same exact phone too. Very strange.
Were you ever able to get it working on the 2nd or did you just throw in the towel?
No luck but haven’t really tried. Was considering calling the dealer and asking if there was a fix.
Well, I’ll keep you posted with how getting the two port USB installed works. According to Volvo, that’s the problem and the dealer should fix it for free. It is, after all, an advertised standard feature on the vehicle.
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I appreciate it. Good luck.
and hey, if they say it can’t be fixed, I’ll take it in 4 times to qualify for a lemon law claim. Ha!
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LOL, great idea! 
I have one USB in '18 T6 Momentum I leased Saturday. Android Auto works perfectly for me.
I have one port in my 2018 and had the same issue. Switched to stock cable (S9) and then worked fine. Think it had to do with aftermarket cable not having capacity to deliver enough power/data.
I’ll definitely go try it with a different cable.
This is what Volvo’s website has to say:
https://www.volvocars.com/uk/support/article?id=668b2c74e0c00c53c0a801514d69c788
"Note
For installation of Android Auto to be possible, the car must be equipped with two USB ports (USB hub). If the car only has one USB port then it is not possible to use Android Auto.
It is not possible to install Android Auto on the XC90 or XC90 Twin Engine model year 2016 since they do not have the USB hub. It is not possible to retrofit the USB hub on these models."
Read all that and on various forums and was bummed when I picked up my S90 but couldn’t connect via Andriod Auto and was not looking forward to a service visit so early on. Pretty sure it’s incorrect as so many with one port work just fine. Use the stock cable and not a generic Amazon one, I bet will work just fine…
FWIW: I’m using an Anker branded cable and it works just fine.
Yep, don’t try to save $20 while driving a $60k car.
@mllcb42: Matt, when the phone is plugged in and you swipe left do you even see the Android Auto App (from the app drawer) there? The only reason I’m asking is because you have to summon Android Auto to come up by clicking it’s icon since it doesn’t happen automatically when you plug it in.
We are lease hackers and gotta save anywhere we can Bear! First cable I used was cheapo generic Amazon that came in a 3 pack, no wonder it didn’t work.