Hello Hackrs - I probably the only one who still has a car leased from Fair.com.
I had been waiting to hear back from them about a repair and two weeks ago their voicemail said they would be unavailable for a week.
Last week I got this email:
We would like to thank you for being a Fair customer and notify you that your existing subscription/lease contract and the Fair Titling Trust, which owns the vehicle subscribed/leased to you, were sold to CFAM Financial Services, LLC
and/or its affiliates (āCFAMā).
Effective April 29th, 2022, CFAM will support your subscription/lease agreement. This transfer does not affect the terms and conditions of your contract, other than those terms that are directly related to Fair Servicing, LLC or Fair Rideshare Servicing, LLCās ownership of the agreement.
There is no info about who is covering the warranty. Does anyone else still have a Fair.com car?
I had been thinking about turning in the car anyways.
Has anyone else dealt with CFAM. There is almost no info about them on the website.
Just thought Iād see if anyone else is in the same boat.
I spoke to CFAM and they are getting up to speed. The woman I spoke with was very helpful. Still waiting to hear if they will cover my repair. But CFAM was not a black hole.
I attempted to make a payment since they have not auto deducted from my account and still nothing has been taking out 20 days later.
Cfam is a debt collector and from my understanding their game plan seems that they want us to default and will say we didnāt pay while they donāt take from our accounts.
If they want the car back they can just say so. When I called to give them my payment info I even asked the person on the phone if we can purchase the vehicle and he seemed angry I asked. It was really weird behavior and I really donāt like the company at all.
I have a car with Fair and have been having the same issue. I cannot get anyone on the phone. They did not take my auto payment and now my payment is due again. I try and call the number given and no one answers. What are we to do in this situation?
Iām glad I found this forum although Iāve never been on it. Iāve had a Fair car since 2018 and am in the same position - they didnāt charge me in April and my payment is about to be due again. I have tried calling the CFAM number but it counts you down to the first caller then starts counting your minutes back up into an abyss. Itās insane. How is this legal?? I canāt access the original contract agreement, proof of excess wear and tear payments, anything anymore. I am planning to turn the car in because of this handover - Fair was already a nightmare to deal with anytime I had to - but how??? I agree they will likely try to not charge us on autopay then try to claim we owe them.
This is honestly outrageous. I am furious.
Also curious what state everyone is in? It seems like they werenāt operating in many places anymore? Iām in CA.
I have a car with Fair and I received the same letter that my account was being transferred to CFAM and I donāt have to worry my auto payments will continue. They never took my monthly payment and my car needs a new registration. I tried calling 833-387-6677 and 800-901-7420 no luck just waiting in the que. My registration expired 4/2022 the inspection sticker in my window expired 5/22 . Without the registration I canāt go through motor vehicle inspection to get an updated sticker. So technically Im driving illegally at know fault of my ownā¦If anyone can help Iām all ears!..
Has anyone been able to make a payment. The CSR told me there system has a glitch and is not accepting debit cards for payment, but did I want to give my checking acct number and pay that way. I said NO, She said they should be up next week. They have not auto debited since April- what is going on. Now I call, Iām in CA and they are closed, but gave me Payment.cfam.llc to make a payment- and there you can only enter your checking account number. They are a collection agency- how can they not take debit cards??
It may be worth it to open a checking account at separate bank and keep just enough money for them to debit the paymentsā¦obv you do not want overdraft protection in this case. Transfer X from primary checking every month.
Im trying to figure out what is going on as well. Ive had my fair car for 4-5 years and am wondering if its still the same turn in by 6 year mark? Like who do we turn it in to and who do we contact if we have questions aboug turning in or buying car? I just dont want to be trapped. This is insane. Anyone have any insight??
