So I just wanted to update LH on my Fair experience. I picked up the car linked above on Sunday. At the dealership I saw some things that I thought I could live with, and then the next day, I noticed more things that bothered me. So because I know I can cancel within 3 days of picking up the vehicle, I called Fair and let them know I wanted to return the vehicle. They told me I can only use the return within 3 days rule once every 12 months so I should be sure when I select my next vehicle, that I want to keep the next one at least a week (you can change your mind with a 5 day notice). So I spent Monday looking and test driving other vehicles until I found the one I was willing to keep a week for real.
Anyway, I just wound up with the same kind of car but upgraded the trim level. Also, I decided to avoid vehicles that were first titled as rental cars, even if they are CPO, look hard at the paint to see if any possible body work not showing on Carfax, and finally, I suggest testing your phone and the charging and audio/app settings. The first vehicle would not charge my phone nor could I see my songs playing via Spotify - I could hear them fine through the system, but the screen only showed the first song that played when attached - this was annoying. These seem fixed in the second vehicle I selected as the entertainment system is a bit upgraded. I learned to search the dealer websites for the cars listed on the Fair app and paid more attention to the Carfax dates, services, titling, etc.
Anyway, so far I am very impressed with the customer service of the Fair concierge team members. I am sure I am a pain in the ass, but they made it easy for me to just return and reselect, and I am grateful that I did not have to be stuck with a purchase that I was already regretting. It is worth trying out for sure if you are at lease end and unsure about getting into another 3 year commitment, or like me at lease end and about to be an empty nester so only need bigger vehicle until August and then I can scoop up a sexy coupe once the kid is gone to college.