On Saturday I had a deal on a vehicle and submitted my credit app driver’s license and all the required information. The salesman said he was out until Wednesday and he would contact me to arrange delivery.
Today he called and said they cannot do the deal because I didn’t take the car on Saturday before the end of the day and the deals have changed.
I would expect more from a Mercedes Benz dealer let alone the only Corporate owned dealership in the country.
When the salesman said he would be out until Wednesday, did you ask if the deal would still be accepted? Did you ask if someone else could handle the deal?
If you’re trying to do a deal before the month ends, you need to be proactive.
Your only options are to renegotiate the deal or walk away.
There is no way to use old programs unless MBFS has a special program (i.e. they submitted your credit app last month and you were approved, so you can use those programs/approval for 30 days).
I plan on doing that tomorrow especially when he says
“That works out great. I just sent you the credit application link via email.
Please text me a clear picture front and back of your drivers license. Thank you.”
and then today I get
" The programs for April have changed
36 months
10,000 miles per year
2459 out of pocket
986.59 a month"
I’ve had a dealer ‘abandon me’ before, but I just went to a new dealer. All programs end at the end of the month so his ‘lets talk weds’ is unacceptable.
My fav is the one who I contacted, they said they would contact me later that day, 3 weeks later they asked about the car I wanted, and I said ‘oh the one I bought the NEXT day since you abandoned me?’ and I called their GM to complain.