Dealer canceled my order, broker ghosted me and is not refunding fee

This thread is becoming very comedic very quick.

Dog days of summer really grinding folks.

Also this price squeeze really took any sort of hacking away thus we are left to shoot the shit or watch our favorite p-stars

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So a terrible salesperson but a great dealership? I called this guy multiple times, left voice messages, but never got a response.

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He used to do deals here without broker fee since he worked for dealer. Iā€™d like to know what happened and why we need to whisper his name

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my head hurts.

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He who must not be named

7 posts were merged into an existing topic: Off Topic Landfill 5

Please keep your wagers on Draft Kings :crown:

what is being implied is that BMW dealerships generally do not let sales people charge customers a fee (ā€œkickbackā€), and one workaround is getting your girlfriend to be a broker and send the deals to youā€¦ you get your sales commission (usually volume based) and a feeā€¦

Definitely interesting if so.

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Inglourious Basterds Bingo GIF

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Jack Nicholson Reaction GIF

or just a random on a leasing forumā€¦

Well that certainly would explain thisā€¦

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Man. Stuff got spicy while I was hacking Jeepsā€¦

Go On Popcorn GIF by swerk

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Coulda left the smooth operation in place if they refunded fees in time :joy:

Double dipping

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The dealership was very accommodating regarding the final numbers on the deal, scheduling delivery and actually finishing the transaction. There was minimal post sale activity at all. They asked, we answered no and the papers were signed. The sales manager and the salesman who delivered and demonstrated the car couldnā€™t be nicer.

The broker pressured to have accolades posted to Yelp, Edmunds, etc all mentioning he who will not be named and what a great job he did. Service on the deal evaporated after reviews were posted. My wife sniffed a foul odor much faster than I did. Turns out she was right.

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that arrangement doesnā€™t seem to be in the best interest of the buyer. Yikes.

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Wow! Thatā€™s really on another level. How unprofessional, not to mention unethical! I never planned to do business with these two hacks anyway, but itā€™s becoming more apparent that this sham brokerage is a well thought out scheme to backdoor kickbacks with zero regard for the customer. Their idea to create an unnecessary refund request form is further proof of the lengths these fools will go to avoid taking accountability. How about just doing an honest job, communicating with your customers, and quickly refunding when necessary? The excuses offered (no internet, ongoing banking issues, etc.) might have worked in 2005, but not today. More people keep coming out of the woodwork, all with similar experiences. Attempting to strong arm an undeserved broker fee is bad enough, but encouraging glowing reviews and then ghosting is reprehensible.

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I am glad that you secured the deal, enjoy the ride!

I paid the broker fee, waited for a month, and was finally told the dealer would not honor the discount. Maybe I will try again some time later.

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Ashleigh, although the OPā€™s experience is very similar to mine, I was going to refrain from participating in this thread since I have no interest in harming your business. In fact, I previously went out of my way to keep your identity hidden, and I even sprinkled in some compliments even though the cons of dealing with you severely outweighed pros. However, you decided to drag me into this thread by commenting on my previous post so here we are.

Your representation about your delay in returning the broker fee I paid you is FALSE and it says more about your character, or lack thereof, than the terrible service that youā€™ve provided myself and others.

Really??? I verbally asked you for a refund on Saturday, June 12th which is when David (not you) told me that our deal for X7 would not be honored. During our conversation you advised that you might not be able to refund the money until Monday morning because you were having issues with your Zelle account (aka ā€œbanking issuesā€). As can be seen by the attached screen shot of our texts, I then kindly reminded you to issue the refund at 5:47 PM on June 14th. You once again referenced issues with your account (aka ā€œbanking issuesā€). Three (3) days went by with absolutely no word from you so I sent you another message on Thursday, June 17th at 5:24 PM. This time I didnā€™t even get the courtesy of a reply. An additional four (4) days went by without hearing anything from you so I called you on Monday, June 21st. You didnā€™t answer so I left you a voice message. You didnā€™t call me back so, frustrated and unsure about what to do, I came to the forum for advice. I didnā€™t mention you by name and I certainly didnā€™t bash you. I simply provided the LH community with 100% FACTS about what had transpired between an unnamed broker and I. I had no idea that the LH community would or could go back and see what threads I had commented on in the past and thereby realize that you were the broker in question.

In any event, I did not hear from you until AFTER my post on LH. You also did not attempt to refund me the money until AFTER my post on LH. And yes, when you FINALLY decided to refund my money you had an issue locating me on Zelle. But do you know why you didnā€™t know that my Zelle is registered under my cell instead of my emailā€¦because you never contacted me to ask. You completely ā€œghostedā€ me until news of your unprofessional behavior began to spread on this forum. And please show where you ā€œalerted me immediately AND sent me screenshotsā€ prior to me posting on LH. Your own attachment shows that youā€™re attempted refund wasnā€™t until June 22nd. Also, I have do Venmo, Paypal, and Cash App. But again, how would you know that if you were ignoring me?

So please, donā€™t talk about me omitting things from my retelling of the events. Its ridiculous. Get your house in order before coming at me with fake ā€œreceiptsā€ because I have the real ones.





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Shit just got real thick, canā€™t believe this is what has been going on, I canā€™t believe I almost tried getting a car from that broker. Thanks @aronchi for arguing with me on her thread and causing me to go with NYClife lol.

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My man came with the stone cold receipts. Wow, what a kill shot.

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So thatā€™s what ā€œBMW specialistsā€ meansā€¦
DMVLease

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