There is no reason to be overdramatic.
For every Bob that had an awful experience with Company A, there is a Joe who had an amazing experience with that same company. You want to talk about quality then yes, we can look at financial stability…but you sitting here and specifically saying “Progressive is terrible” is your opinion and uneducated.
I have heard horror stories with just about every insurance company there is, just as I have heard some outstanding feedback for those same companies. That’s insurance for you.