I returned my 2018 BMW 540I recently in Maryland and had a bad experience with Autovin and BMW auto finance. They are charging me a total of $2000 in “Excess Wear and Tear charges”($1200 ($400x3) for curb rashes and $800 dollars for scratches on Front bumper and Right Front door)
30 days before I returned my car, I got the car pre-inspected and the manager of the BMW dealership did not report any damages in his report so I was very surprised by the $2000 bill BMW slapped me with.
I called BMW auto finance and they said the pre-inspection means nothing and they only go with final inspection that was provided by Autovin.
If they had asked me to fix the curb rashes and scratches at pre-inspection, I could have easily gotten it done for much cheaper
Did anyone have a similar experience? Can I dispute the charges?