Had a great experience with Ben. I set up an appointment using his system for Thursday morning and he called about 10 minutes early ready to learn about what I was looking for. Although I am familiar with leasing, we went through all of it and talked about the market. I gave him a list of features and specs I was looking for and what I was looking for in a price range. He started working on it and let me know 2018 and 2019 prices and incentives are pretty similar so we should shoot for a 2019. The next day I found the exact car I wanted in terms of features, color, engine etc. and I sent over the stock number to him. So he now had a target and about 2 hours he secured the car and came in on budget.
This was a bit complicated as it was at another dealership than the one he works with so they had to do a transfer. Then I live 3 hours away so he arranged for the car to be dropped off at our house. On Saturday sure enough the car was dropped off, I signed the paperwork (which had exactly what Ben had told me it would be, no extra fees, bs, or other nonsense), and they handed the keys and that was it.
By far the easiest car buying experience I have had. Well worth the fee he charges if you don’t like spending the day at dealerships haggling or emailing every dealership around you and working a deal.