Help! X a million
Got my 22 RS etron GT… very excited. shipped to me by @anon65069371 recommended guys in enclosed trailer.
Car comes in, Completely dead. EV battery was charged prior to pickup.
My guess is 12v battery is depleted/dead. Can’t open frunk cuz 12v is dead, can’t get in neutral to push the car out cuz can’t open frunk!
Help! Need this car out and need to recharge battery.
Damn!
How long was it in transit ? The battery shouldn’t be dead if it was only a few days
I saw that!
Car is stuck in trailer. Will need to pull it out somehow.
Picked up to drop off- 30 hrs
This brand new car right ?
Brand new…
That’s unfortunate.
If it was the 12v battery it should be under warranty
@DonnyAudi how can they open it when it’s dead
@anon65069371 help your own customers lol
The link to open the frunk is above. Li-on jump pack or jump the battery according to owner’s manual (online).
My guess is one of the accessory lights was left on before it was put on the truck, unless there’s a (12v) charging problem. Whatever it is, it’s under warranty.
If they can’t get it off the truck, I would probably just have them take it to the nearest audi dealership and push it off the truck - 
My wife says to not take the vehicle 
as if that’s an option.
Might have to go push it off in the Audi lot.
We don’t know this was the shipper’s fault, and if the dealer didn’t arrange shipping you own it.
It’s a VW AG product, this is the experience you signed up for, and you got a deal. Now you have to deal with it.
I just shared the same guy 10+ of us have here used with no issues
It’s unfortunate what is happening
At the end of the day it’s under warranty so it’s not going to cost him anything
But it does suck…
Let me us know what the outcome of this turns out to be @KU4D
I’m not blaming @anon65069371. They’ve been great, it sucks.
I was just saying!
We all lose in this situation!
Trying to find the best way out for everyone.
Is it stuck on the top or bottom of the trailer?
Posts some pictures
Or some videos of your wife telling you what a mistake this was 
You better tip this driver for delivering your car @KU4D - their wakey-wakey meds are wearing off and they just want to sleep. They didn’t sign up for the Audi VIP experience like you did.
John you’re being very supportive! I really appreciate it. She def yelled at me in front of the guy!
I am only as supportive of a brand as the number of “help - how do I get out it this lemon?” PMs I receive in the same week.
This is a fluke, they’re mechanical and electronic, the break and can be fixed. But you didn’t drive it off the lot and it broke down, you chased a deal and had it shipped. It’s still a deal, it’s probably not a lemon, it’s going to lose it’s “first service visit cherry” before the sharpie on the temp tags dries - not the end of the world. But you need to handle it, it’s Saturday afternoon…
Edit: how far is the nearest audi dealer, and are they open? I’d tip this person $200 to play tow truck, and call ahead.
Do any of your neighbors have a 120v charger and a few extension cords?
And a trickle charger. The HV battery is not dead, the 12v battery is.
