Was dealing with a broker @integrityauto I found on the platform, Thursday night to close a deal on a QX60.
Got the deal in writing and via calculator.
Friday morning submitted credit app.
Broker comes back and says the programs changed overnight night and they no longer have a $1000 incentive on the Qx60 in my zip code. Price will be higher overall.
Just checked calculator it says incentive goes to 9/30. Maybe it’s wrong? Not updated.
In brokers defense he called me to explain, stated he would not do anything to make it right. Take it or leave it approach.
can someone check if programs really changed on the model over night Thursday?
All this has been really odd, left a bad taste.
Dealt with brokers before never experienced an over night instant program change without any heads up
[Since you are a Super Supporter, you can use Ratefindr to check if there is currently any incentive, although it won’t tell you if tjere was one earlier in the month
You can also check the pertinent Edmunds forum to compare incentive from now vs earlier in the month. Since you are a Super Supporter, you can use Ratefindr to check if there is currently any incentive, although it won’t tell you if tjere was one earlier in the month
You can also check the pertinent Edmunds forum to compare incentive from now vs earlier in the month.]
Edit: I can’t get the strike function to work properly. Ignore what I wrote above. I just noticed that you already said you had used Ratefindr. If you provide the needed info to aronchi, let’s see if can help you to figure out what’s going on.
I have no clue if it happened in this circumstance, but it does happen on rare occasion. If the bank pulled a surprise incentive change, there really isn’t anything they can do about it.
@integrityauto is a dealer on here, not a broker. Are you sure they said an incentive went away? It seems like they pulled back on their discount, according to this post.
Not saying that is the case here, but LHer seems to be seeing more and more of these types of posts.
I feel like there needs be some sort of sticky that states/suggests the customer should go through some informal process with the broker/dealer to ensure that what they think is a “wrong” is actually a wrong before posting all of this.
If the dealer decided to raise the price or lower their dealer discount amount then that is different than telling someone Infiniti FS changed the program mid-month. Why not just say that? Especially if you already quoted someone and ran their credit.
If IFS had a mid-month program change then perhaps it’ll show up on RateFinder / Edmunds sometime next week. It’d be nice if the dealer could just post a screenshot of the communication from IFS verifying this.
I’m just stating my experience and not pointing fingers.
I’ve dealt with brokers here on the forum a few times and have had smooth transactions. I did my due diligence checked rates and incentives on rate finder etc.
Looking for advice and feedback. Not to start a passive aggressive back and forth.
