I spoke with a dealer near my parents (I live out of state) on an Equinox EV 2LT. We agreed on what I thought was a fair deal. $338/m with 0$DAS ($4000 off MSRP, Supplier and Conquest for $2500)
I sent my parents to get their car,but when my parents called me after (already signing the lease), they told me it was $411/m, and the car came with a hitch that wasn’t even physically on the car. I had already told the salesperson to remove the appearance protection, and no hitch was mentioned before sending them in.
It looks like the dealer did not give them the agreed $4000 off MSRP.
Did this dealer spoof my elderly parents?
Here is the agreed-upon lease vs. the end deal document
36m/ 12,000
$44,840 MSRP
$4,000 DISCOUNT
$2,500 REBATE
$399 DEALER DOC FEE
$133.24 TAX
$85 LICESNE FEE
$164.50 TITLE FEE
$38 ELECTRIC FILING FEE
$10 LIEN FEE
$28 WHEEL TAX
$175 ELECTRIC SURCHARGE
$39,372.74 BALANCE
$32,734 RESIDUAL
$338 PER MONTH (NO MONEY DOWN)