US bank lease return and ins question

Hi there,
Need advice on lease return.

Leased Honda Pilot’22 in Texas and moved to Florida.
Unfortunately lease was through US bank, not HFS.
When called about return and asked what dealer I should turn it in rep said i need to call dealers and find who accept it myself.
Called today one Honda dealer that is close and they told me NO.
Called US bank again, now they said I need to call 3 dealers and if they will not accept it, they will do home pickup.

Any comments/suggestions?

Other question: turn-in inspection, US bank propose 2 options: in person and self inspection, I did self. Windshield has ship from a stone approx .5" that was repaired by Autoglass tech, but still visible. I noted it and inspection report came with $650 bill for repair. Is it reasonable? If I use my insurance to fix it, will it increase rate later?

then make them fix it again.

If you already had an inspection, that’s more rough as you have to fight after the fact that it was done.

And expect a raise in insurance soon…maybe not this renewal but just remember a CLUE report can affect your rates at a new company.

You called a ‘Honda Dealer’ you need to call a US Bank Dealer (Not just honda) and see if they will take it in.

US bank is the absolute worst. They screwed me over on a lease return by not grounding a car, will never use them again.

How you resolve it? I mean when they did not ground the car?

It took a year and they dinged my credit report. Absolute disaster, and cost me so much time. Horrific to say the least.

Going forward pls do not repeat the same mistakes

  1. Lease a non-hackable car.
  2. Lease through a non-captive unless it’s a :unicorn:

yes, go with US bank was my mistake
it was end of 2021, do you remember this time?
before i had leases (>10 in 12 years) and trade them in 1-2 years with a profit. and this was in TX. key word: tax credit.

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