Dealerships pay TrueCar to send them internet leads. Pricing is set by each individual dealer and how they explain their pricing will vary as well. I have sold the same vehicle three times at the same price and explained the pricing/incentives three different ways because, well, TrueCar has my lowest price and at the end of the day the customer has to feel like they won.
There are some cars where a 10% pre-incentive discount is impossible and a “good deal” is a good bit less than 10%. There are other cars where you should be getting a lot more than just 10% off and 10% is a horrible deal.
As always, you should set your pre-incentive discount targets based on what is a “good deal” for that vehicle by looking at actual deals.
When dealing with other areas of business there’s always wiggle room of 10-15%. Ask for it and sometimes you’ll get it. Better than paying msrp or whatever is thrown at you the first time.
You can enlighten me on how to better approach the feeling of not getting ripped off.
I’ve done True Car and the first dealer sent me the ‘perfect car at the right price’. too bad they didn’t have ANY of that car, or intended to give me that ‘right price’ OR that sales person EXISTED (I got the oh she just left, let ‘john’ help you)
If you are leasing? Edmunds and this forum will help you.
And if you are leasing or buying, ask a Broker in Marketplace to get you a price.
Honestly, if you already have the list of cars you are interested in narrowed to a few, I’d just do 5-10 minutes worth of searches in Marketplace and Share A Deal.