Nice to see Toyota is going the extra mile. It’ll be interesting to see if they include later builds because some 24’s still have these issues. Not to mention the hybrids as well…
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To be a fly on the wall during the conversations leading to this decision…
I imagine this will go a long way toward protecting brand loyalty…
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My VIN is part of it & I have 13 months left on my lease…I wonder if it will be fixed by that time just considering the massive undertaking this is going to be
If your dealer coordinates everything fairly well you should only have your truck there a couple days.
My tundra is an April 2023 build so that leaves me in a weird spot…
I could imagine from a corporate perspective, parts and man hours on an engine out service on 100k vehicles is a nightmare logistically.
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Engine made in Alabama
Its not a Hyundai group product, so they cant even blame the child labourers
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Oh, I hadn’t even considered labor! I assume the engine is relatively easy to access?
How much do you think the “wholesale” price is for the engine alone?
I think dealers really won’t be prioritizing these especially cuz recall work pays pennies & the volume of cars will be staggering…I would just think
Probably trying to avoid another felony charge and billion dollar fine.
https://share.newsbreak.com/7xnocqn5
In a conversation with Automotive News, a spokesperson for Toyota Motor North America said that customers will receive loaner or rental vehicles during the repair, which is expected to take between 13 and 21 hours to complete
Imagine 21 hours almost 3 work days per car if they didn’t work on any other car.
This is going to be nightmare
Techs are gonna be getting some serious overtime with this. I’m glad they finally offered the fix though. I’ve been giving away platinum warranties to move tundras lately. I expect my sales volume on them to start picking up again.
After what this is going to cost them the 2025s should be bullet proof
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Not my department, but two crapload
For master techs, book time =/= real time, sure they’ll bill off book, but I have some doubt it’ll take the full 13-21 hours.
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Toyota had severe backlash with their V6 sludging issue from years gone by. The fly on the wall would have been hearing people remind folks about how Toyota had a terrible public relations 2007, but yet somehow still kept their reputation mostly intact. Not worth risking again in 2024.
Toyota today is one of the most pro-active in terms of doing right to their customers. Their warranty reserves are massive, this isn’t that big of a deal.
If you want a glimpse back in the day, Consumer Reports (CR) kept handing out mega-praise relentlessly to Toyota, and Toyota got soft. In 2007, they had to settle a 3.5mm unit issue due to a massive number of V6 Toyotas having engine sludge problems. The vaunted Toyota image took another hit later that year when CR readers were complaining about their new Toyota V6’s so much that CR only gave their automatic-cuz-Toyota recommended seal of approval on the 4 bangers.
CR knows their target audience (basically a demographic of people who will pay for market research to re-affirm their wise purchasing habits)… and Toyota used to make the perfect product for that audience (reliable, boring, bland). Doubt they’ll screw that up a second time.
https://www.autonews.com/article/20070108/SUB/70106011/toyota-deal-here-comes-the-sludge-judge
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What does this mean? Is it a measurement?
I’m glad that CR finally started reporting a few yrs ago that some Hondas have completely unexceptional reliability. My 2003 Accord V6 was a POS and totally turned me off of Honda (it was my first, and I plan for it to be my last).
Sure thing. But when you combine that with peanuts as payment vs billing someone else top dealer rate for a break pads & some fluff filter change lol they’ll always push back the warranty repairs…lol
mm is millions… my bad.
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Was this the felony charge?
Yeah I’m still on the fence on whether that unintended acceleration thing was a reliability issue or a typical corporate situation where operator error is the initial culprit, and evidence of a design defect took very long to materialize. I like the sludge stuff better when discussing Toyota reliability instead of Toyota ethics.
Three years before Toyota settled the $1.2Bn amount, the DOT actually found operator error was to blame for those hundreds of cases.
Of course the DOT also initially found nothing amiss with the dozens of GM ignition switches with weak ass springs causing stalling as well. The DOT really thinks we’re all a bunch of idiots behind the wheel.
Toyota basically got screwed because one of their own employees sent an email that read:
“Idiots! Someone will go to jail if lies are repeatedly told. I cannot support this,” the unidentified employee said after a meeting between Toyota and regulators in January 2010, according to court documents.
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