I’m hoping a Toyota dealer can help me understand the Toyota loyalty programs. I’m shopping for a 2021 Highlander and coming out of a 2017 Highlander. I received an email from TFS for $500 loyalty with a specific certificate number. While shopping, I was told by a few dealers that there is a $1000 loyalty rebate available to any Highlander to Highlander customer. One dealer said I could stack the loyalty and the other said I can not. I tried calling TFS, but they would only tell me that anything outside the $500 they were offering was dealer specific, which made me think that maybe the $1000 loyalty is from Toyota and the $500 is from TFS?? Anyway, any insight on this?
Thanks in advance for any guidance you can provide.