When Vroom sends you an email for negative equity it says debit card only. But when you follow through the link you can pay by credit card. I did that and know of a few other people that did that aswell.
1 Like
You should stay on top of it. Call every day and make sure they are doing all they need to do to push you to the next step in the process. I had to call them 5 or 6 times until everything was clear and we could move to make an appointment.
1 Like
If Carvana already has the payoff information, call them first thing in the morning. The rep can review and approve your sale right away and move you to the next step which is scheduling a pick up.
1 Like
I just found out about cavana and vroom today when looking up options to return my lease car early.
I had an accident before when someone rammed my rear. Their insurance paid for it and I had the car fix. Does the accident stays on the record of the car and lower the resell value on these websites?
I also paid security deposits with Mercedes that I’m supposed to get back after returning the car. How will that work with Carvana?
Also how do I get the pay off amount for my lease car? Thanks
An accident on carfax will greatly reduce car value that carvana, vroom will pay. Good think you leased, you’ll need to ride it out and turn it in. If you owned it you’d be out the lost value due to the accident.
1 Like
Thank you to everyone posting their info here - really helps everyone with this wealth of knowledge!
So my current situation: super over the mileage on my 18’ tacoma lease (currently at 43K miles, only got 36K with the lease, and I have 8 months left).
I have been looking at Carvana prices to see if they would buy out my lease before I have to turn it in and pay thousands of dollars in over-mileage fees.
Turns out my payoff to Toyota direct is $29.5K and carvana is offering me $29.8K so it seems like the best thing for me to do is get rid of my lease now since I won’t have to pay the thousands of $ in over-mileage fees.
Well I checked my carvana offer again today and I noticed it had gone over $1K to $28.5K but luckily I still had my tab open from a few days ago that showed $29.8K offer so I clicked accept on that and thankfully it saved that price.
Now I only have a few days left on that offer and I am trying to figure out my “dealer pay off” amount from Southeast Toyota Finance and they will only give me the payoff amount I I bought it (since this amount includes tax) but they won’t tell me the payoff amount for a dealer.
It is my understanding that the dealer payoff amount would be lower than my payoff amount (since no tax) so that means I should get a check for a couple grand (equity + tax) but Carvana is only showing I will get ~$200 since I put my payoff amount as the only # I have ($29.5K) since Toyota won’t show me the dealer payoff.
Does Carvana qualify for the dealer pay off?
Will I get that “tax” free dealer difference back in my pocket?
Has anyone sold their Toyota through Southeast Toyota Finance recently to Carvana?
Any information would be greatly appreciated and thank you to all of the great leasehackr’s out there!
I just went through this with my Tacoma, You’ll Need to have Carvana do a 3 way call with you to get the dealer payoff that doesn’t have taxes or fees. Mine was about 2.5k less than my personal payoff from the SETF site.
That is awesome! Does Caravana give you that 2.5K back or do they keep it?
Also, how much was your toyota pay off originally (before dealer tax/fees) and what did Carvana pay you total for your toyota?
Yep I actually got a little less than 4k. I had issues with Carvana receiving the payoff so I had to get an eFax app and upload it myself but after that it was easy.
I dropped off and signed the paper work and was out in less than 5 mins. Guy didn’t even do an inspection.
Wow that is incredible! Thank you so much for the info Newwt. Seems like we got in at the right time 
1 Like
Dealer payoff was around 28.5 I believe and they gave me 32.5 and some change
yep looks like inventory is starting to show up again
It shows my offer expires in a few days on the 25th - does the car have to be picked up by then? I want to wait it out as long as I can before turning it in but I also don’t want to lose the higher quote if it expires. It is asking me to upload my ID, take pic of odometer, and “10 day loan payoff” paperwork, or are these the items that have to be done by the 25th?
As long as you accept the current offer and upload all your documents they should honor the price until they receive the payoff paper work from setf, atleast they did with me and someone else in this post recently.
You can open the website in a private browser without logging in to check any changes to the current price. If it goes up just login and rerun the estimate
Fantastic! I will keep everyone updated on here how it goes.
I just checked the website “https://autolendersgo.com/” and their quote is at $29.9k! So it is even higher on that website and it is going up day by day still. Hmmmm!
Before you abandon your other offer know that Algo does a virtual inspection of you car and can lower that offer (and you can actually negotiate it up as well).
Has anyone with a VW sold to Carvana? I accepted an offer but then Carvana told me VW is giving them a payoff that is higher than what VW is quoting me! VW shows my payoff has $23,xxx. Carvana says VW is quoting them $25,xxx. Shouldn’t it be LESS for Carvana than it is for me??
If the sale is not to you (the lessee), lessors can quote any price they want to third parties, unfortunately.