Ok sold my Grand Cherokee to Carvana. I paid $395 out of pocket to reach dealer payoff but it was pretty much equal to disposition fee and did not have to pay for a couple of dents of about 500 estimate to fix and potential mileage overage. If you in NY and selling a car leased from credit unions but owned by Fusion Finance I have some pointers.
- Carvana requests title from NY residents as we are a title holding state. Took me 2 days to talking to various DMV people on phone to reach the right person that told me I cannot get copy of the title. Called Carvana and then Fusion so got a copy of title from Fusion. However, my offer had expired and new appraisal came to 26,888 versus 27,021 that was initially offered.
- Fusion Finance in the contract says if I want to buy the car they charge a 500 fee over payoff plus taxes and car is mine. If you sell to a dealer they charge whatever they feel like based on market. So instead of 26,800 which was payoff and fee they wanted about 27,300. This figure seemed to go higher everyday based on my review of dealerpayoff on their website with my vin. However, they honored the initial price. This kind of irked me but its what could be happening with some of the people here and their Chrysler leases. Not sure how this is ok when it is not stated in the contract. Thinking of pursuing it for a refund but not sure it is worth if to duke it out with Fusion.
- Car listed for 28k and change right now. Overall process aside from title issue, which Carvana reps need better training, it went smooth. Gentleman that picked the car was professional and so was everyone I spoke to.
- KBB offered 25,100 and vroom offered 26,300. So i really wish Carvana well and hope they make a profit on it. A very good concept in my opinion. Dealers have to adjust or they will lose in the long run.