Security Deposits Volvo and Vroom ...any insight on process?

And insight on Vrooming a Volvo with MSDs and getting those returned?
Will phone them on Monday as well

From Volvo Finance site:
Is my security deposit deducted from the payoff amount of my leased vehicle? If not, when will I receive it?

Security Deposits are typically mailed to you.

Payoffs are usually quoted without deducting your security deposit. Your security deposit will be returned to you after we have received your payoff check and processing has been completed, which could take up to 14 business days.

If a dealer is paying off your account as part of the purchase or lease of another vehicle, this process can vary. For additional details, you can contact us at 1-866-499-6793.

Volvo confirms MSDs returned to Leasee

Worth mentioning that volvo takes their time with returning MSDs, even on a normal turn in.

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Vroom payment received today
Lets see what happens with MSD return

Data point, 3 months on MSD return

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Worth noting that it was in April of this year, so right when everything shut down for covid

Turned my old lease in last month and got my check for MSDs in about 3 weeks.

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Started Vroom process Nov 2
Car picked up Nov 13
Check rcvd Fedex Nov 16
Volvo Financial closed account Nov 16
Volvo Financial sent USPS Security Deposit Dec 8

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