Hi everyone. New to the website, I found the forum after hearing something from our dealer that sounded fishy. We are located in Western MA.
We have a 2018 Nissan Rogue SL that we plan on purchasing. The lease is up this fall (2021), being vague here, but with still have some runway ahead of us.
The vehicle fits our needs, is in mint condition, and has low mileage. We are going to elect to purchase the vehicle as allowed in the lease contract. The lease is through NMAC.
The economics just seem right to me. With the current used car market we couldn’t replace with an equivalent vehicle close to the lease purchase price + sales tax. We aren’t planning on flipping it, but Carmax is giving an offer that is 8k more than the purchase price, that alone is a good indication to me that the we have equity in the car at least at the current market conditions.
The only snag we have hit is from a salesman at the original dealer who has been very aggressive at pushing us to purchase a new vehicle or sign a new lease. My wife and I were both told that we could purchase the vehicle (no kidding, it is in our contract), but that we would be unable to drive the vehicle for “10 to 15, or more” days while all of the paperwork was finalized.
I asked for an explanation about why we couldn’t drive the vehicle in the interim, and why it would take so long, and I was told that NMAC sent them a letter requiring these things. There wasn’t any clear explanation for the mechanics behind the delay, they are blaming “NMAC policy”.
I called NMAC, and spoke to one customer service rep who discredited that claim, and said that this was a dealership policy, not NMAC’s. She said that as long as it was before the end of the lease period they would send the title over 5-7 days after receiving the purchase amount, but that we could use the vehicle in the interim just like we were under the lease. They did say that we had to process the purchase through the dealership, but we could use third party financing (which I don’t think they can contractually bar us from using).
Now I know that the NMAC holds the title, not the dealership, and that is a difference, but it just seems like under any other transaction that nets the dealership a profit I can drive away same day or at least next business day. But here when the numbers are finally in my favor, they are adding one more strong arm tactic to try to dissuade us from purchasing the vehicle so they can turn around and cash in themselves.
Has anyone heard of this type of policy from other Nissan dealers?