So I signed a lease for a 19 330i around a month ago, turns out my salesperson calculated the fees due at signing wrong and also didn’t count my deposit towards the final cost. I talked to him and he stated that it would be a 1-2 weeks after the deal is processed for the refund check to be sent. I called the sales manager and left him a message, no reply yet. Should I contact BMW Corporate?
I believe those refunds come straight from the dealership and not BMW.
they hacked you.
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Right, but I’m sure that corporate can speed things up somewhat?
Hahaha how the tables have turned. Granted since the deposit was paid with a CC, if the dealership doesn’t respond, I could just issue a chargeback.
That will work
What does the contract you signed say?
Give them 30-45 days to correct, if you’re in a hurry talk to the business manager. They usually handle these items at dealers. If they don’t have a business manager, talk to the GM or Finance Manager.
Just got the check in the mail today, took them a while but everything worked out in the end. Thanks guys.
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