Hackrs,
You are being heard. There are 2 core issues plaguing me right now:
- Response Time (and erratic patterns of response)
- Accuracy of Response (based on inventory levels, optional equipment, colors, dealers suddenly changing their mind, etc)
Unfortunately, these are directly related, and require further systemization to address. If I can’t improve these in tandem with a more streamlined system, they will suffer in tandem. Don’t worry! I don’t give up that easily, and am factoring in all of your feedback to bring the improvements you crave as soon as next Month.
As I alluded to, I am pausing taking on new leads right now. Through this “stress test” period I’ve had a good opportunity to dissect what works and what doesn’t. For example, NY and NJ EV pricing will revert to my original pricing format, where pricing will be split into separate sheets. Availability and market conditions (further impacted by cross-state dealer trade economics) are drastically different between the two states (w/state level incentive programs). This combination spreadsheet has caused a lot of confusion that I did not adequately predict.
I’ve been in business a long time, but car lease brokerage via an Internet Forum is still a relatively new model for me. With the pace, I haven’t yet been able to adapt everything I’ve learned into my process. But soon, I will!
Sorry that I couldn’t service everyone in April that wanted to use my brokerage. Fortunately, you have a ton of options for a new Hyundai! I have competitors right behind me that will happily serve you with similar deals on new Hyundais while I undergo restructuring.
I’ll be back with May programs soon! With that leading principle of “Response Time & Accuracy of Resonse Riding Tandem”. But, don’t just take my word for it. Test me in May & June. It will set the stage for the strongest possible revival of CHARGE UP NJ in July 2021!
Andy