Can you believe Mercedes gave this person a new windshield? On a CLA? Times have changed.
https://www.glaowners.com/threads/windshield-crack-but-nothing-hit-it.20897/
That is pre-covid when times were better and MB actually ponies up. BMW is only company who actually stands behind their cars without making clients wait. @brunot99 is going to have to wait 6 months before getting any resolution once his car is fixed. BMW would have paid his car note, and force dealer to give better loaner. BMW forced my dealer to give up a used X7 off their lot to give me since it is in same category as the car I have. I told them it is fine, I will be fine with a iX since it is already in a loaner fleet.
Seconded BMW’s exemplary customer service. Only good experiences with both retail and corporate. Unfortunately, I can’t necessarily say the same for Mercedes-Benz.
PJ
Yup. I told BMW rep that even your cars are garbage but your CS makes up for it. MB/Audi are just terrible to work with.
I called MB about my EQS being in the shop close to 30 days… rep was like “we don’t buy back or lemon cars due to a trim piece, dealer has to help you in that”. My sunroof rattles like a lawn mower…I feel like it will shatter at any moment. Many EQS owners have experienced this too but no resolution from MB.
Actually not a bad idea, the front looks a little ugly though. My X7 came with off road package from previous owner with steel undercarriage protection. Always wondered why would anyone get this on a car you are like never going off road with, but actually it’s a good idea given road condition.
ship it here chan will fix it. 
Do I want it fixed is the problem now… LOL
Chan can also drive your EQS and get the insurance company to cure everything.
Lol, he was super proud he figured out how to fix the rattle without the StarTek TSB or any actual guidance from MB. You should send your car out here to see if he can fix.
Maybe a Maybach goes back on the transporter instead of the EQS? 
If you can’t fix it with Duck tape and WD-40, it ain’t worth fixin’.
OTOH, @djrabbi can make it a West Coast trip and meet all of us in person.
Ask @oarfish18, she might do better.
Just got quote for the fixes, almost 20k in damages from bumpy road… almost going to total the eqe
Wow, do they break it out between the suspension vs the under-carriage damage?
Seems like suspension was due to wiring damage from squirrel getting in. Wiring fix was just 2.5k. Rest of the 20k is to fix the plastic underneath and rims, which is quite ridiculous.
Did you get a EQB loaner?
No a cla250
Your neighbor with the Porsche is not impressed.
Moved to Los Altos hills so neighbors are different now. Now my neighbor is a C level in big tech with 2-500m nw driving 2 tesla model Y.
Gross… time for you to move.