Mazda Financial is providing me with two separate payoff amounts.
Personal which apparently also means any other dealer not Mazda - 21k
Dealer (which they’re stating is specifically for the dealer in which we leased the vehicle from is 19.5k).
I think my shock lies with the fact that if we return our lease to the dealer we leased from the buyout is 19.5k. But any other third party dealer is 21k? Can someone make sense of this for me.
The topic has been discussed extensively, but I thought the leasee’s buyout always matched the brand’s dealer (but that a non-brand dealer could be different, depending on the contract).
If you have sold the car already it looks like an uphill battle. You should have asked all these questions before signing the car off.
If I were you I would start with Mazda Financial and tell them to give you in writing that the payoff is different for a Mazda dealer and a non-Mazda dealer and see what they say.
If they don’t give it to you go fight with Carmax and ask for the difference but like I said it’s going to be hard to reverse the deal especially if its already been a few days.
You never mentioned in your 1st post which was posted 3 hours back that the car is already sold to Carmax unless you sold it after posting it in the last few hours.
They might have switched to Toyota now. I just sold CX-5 few weeks ago which was a 3 year old lease for a customer and believe it was Chase branded as Mazda Financial.
Regardless of the bank what I meant to say was the payoff for an individual or any other dealer was the same, individuals add tax on payoff and dealers don’t.
I went in with the understanding that a dealer payoff was 19,4xx and if we personally bought it out it was 20,7xx. Carmax offered 22k.
Tonight when processing everything, Mazda financial which is part of Toyota, told us that the buyout for anyone outside of the Mazda dealer we leased the vehicle from was 20,7xx.
Before I was wise in the ways of leasing, I sold a leased Hyundai to a dealer, and the dealer paid my buyout which included sales tax. A few weeks later, a check showed up in the mail from the dealer for the sales tax amount they didn’t have to pay. It was a pleasant surprise.
This morning my wife and I conference called with Mazda financial. Long story short the individual that worked with us on their end from last night provided Carmax with the personal payoff and not the dealer payoff as he should have. Fortunately, once Mazda receives the check, we’ll receive a check for the overdue amount. Roughly 1300$.