I completed my lease end of June and requested a 1 month extension since we were unsure of whether to buy out or re-lease. We spoke to the IFS customer service and asked for a 1 month extension. They said they could do it but the monthly payment this time around(~300) wouldn’t apply to the residual and confirmed that the payoff amount would stay the same.
We called back today and was given a higher payoff amount. (higher by ~$800)
While we had enquired last month, we were also moving to AZ from NJ and requested an address change by which we could receive our title in AZ. We reverted it back to NJ as we were told that the pay off amount difference might be because of the taxes in AZ being higher than NJ(which I knew was not true, researched online and confirmed later).
Trying to understand if any of you ran into a similar situation and what my options are at this point. Thanks much as always
Sam