Took delivery of a Rubicon today. It looks like the shipper didn’t clear something cause there is damage to the canvas roof of Sky One Touch, and the side panel. What’s my recourse? Shipper is getting pictures from driver that shows condition of truck on delivery.
Read the carrier contract, it should outline damages. The other option is to turn in a claim on your policy and let your insurance carrier decide if it is worth pursuing the shipper for the damages.
Did you sign anything at delivery showing that is was damaged either at pick up or when the driver dropped it off? If the bill of lading shows everything was fine at drop off, be prepared for them to deny and tell you to pound sand.
If the damage was noted, your only recourse is getting it fixed and have the shipper or their insurance pay for it.
I’d see how the shipping co handles it first before going down any other road. As mentioned above the Bill of Lading was hopefully notated w/ the damage.
If your curious on the cargo insurance carrier and have the MC or DOT number of the shipper, you a look it up on the FMCSA Safer database.
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Spoke to the Manager of the shipping company. He owned up that the driver caused the damage because the driver has pictures of all the other roofs of the cars on the trailer except mine. He said he will pay out of pocket to the body shop to have it repaired. Glad to see still some honest/decent people in the world.
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This is so rare in the world presently. So I am glad to read the right thing was done without headache, issue, or flat-out denial.
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If you are planning to flip it, then hopefully the carfax doesn’t show it.
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I’m surprised you found something like that. I think many would have overlooked it. Just out of curiosity - have you used that particular shipper before or was it a first?
First go but I got him through a broker. I only saw it cause I took it for a hand wash and when the guy went to clean the top he spotted it. Earned him a 10 spot
I am assuming as long as it doesn’t go through insurance it wouldn’t be on carfax.
I had something similar happen to mine. I had a 2020 M340i Dravit Gray transported from Massachusetts to Indiana. It was in a closed transport, and the driver dropped it off in the middle of the night. It was way too dark, but he took pictures that I can only describe as the lowest resolution seen since Civil War cameras.
The next day I noticed a large scratch with something smeared on it. It turns out that the driver had scratched the car while loading it, smeared grease on it to try to cover up the damage, and delivered it later than agreed to make sure I didn’t see the damage.
I contacted the person who arranges all of my transports, and she contacted her sub-contractor. They hemmed and hawed for a bit, but ultimately cut me a check for the repairs. I’m glad you got it resolved, and hopefully there are more people like that who admit when they make a mistake.
Ahhh, so you DIDN’T CATCH it. Good work with the tip. 
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Going to have to add looking at the top to my inspection checklist.
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Ya I think as long as there’s no police report and/or insurance claim you should be in the clear .
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