“According to the complaint, the dealerships would often wait until the end of the hours-long negotiation process to sneak junk fees for add-on products and services into consumers’ purchase contracts, which often run as long as 60 pages. These junk fees were often added despite consumers specifically declining the add-ons or having confirmed prices that did not include the add-ons. In other cases, the consumers were falsely told the add-ons were free or were a requirement to purchase or finance their vehicle.”
I’m honestly shocked and very happy that they’re using $9.95MM of it to give back to customers who were ripped off.
Normally when the government sues a company on behalf of the people for deceptive practices it goes something like:
Gov: “Hey! That’s not fair how you screwed over all of those people! We’re fining you 10mil!”
Business: pays fine
Consumer: “That’s great! How do I get my money back now”
Gov: “Oh no, the 10 mil isn’t for you, but hey, we really did show them!”
got two napelton dealerships here. they’re a bunch of slimy cocksuckers. i helped someone bail on a deal a few years ago where they were trying to sneak in thousands of dollars in bullshit.
If I can name dealers off the top of my head that have brought me the most grief in my experiences, it’d be Hornburg #1 (no longer solvent, bought out), Napleton auto group, and Koons auto group out of DC.
