Ford Excess Mileage Waiver After Already Buying Another Ford?

Ask the Hackrs
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1

Location: Phoenix, AZ

My Mach-E lease is up in about 2 weeks and I’m over the mileage allowance. Usually don’t lease Fords, but I got an exceptionally good deal on it, and I wanted to test out the electric car game. We usually finance our Ford vehicles, and lease other brands like BMW.

Normally I’d try to negotiate the excess mileage as part of getting into another Ford, but I already bought an F-150 Raptor back in April. I needed the truck earlier for trips, and the particular Raptor I wanted was difficult to find, so I bought when the opportunity came up rather than waiting for the Mach-E lease to mature. Ultimately, Ford still retained me as a customer, I just couldn’t time the two transactions together.

I called Ford Credit today to see if there was anything they could do ahead of the return. The rep said their department cannot adjust the mileage charges before turn-in. However, they specifically told me that after I return the Mach-E, I’ll receive the final invoice within roughly 30 days, and that invoice will have a number for a different department that can work with me on the final charges. Obviously, no guarantees on what they’ll actually waive/reduce.

For the Ford dealers/managers or anyone familiar with Ford Credit on here: does anyone know what department she’s referring to and how much discretion they actually have with excess mileage?

Has anyone seen them waive or substantially reduce mileage charges based on loyalty when the customer already purchased their replacement Ford a few months before lease maturity? Anything I should do/document before grounding the Mach-E to give myself the best shot? Any advice would be welcome.

Thank you.

EDIT: For additional context, the Mach-E is otherwise being returned in excellent condition, no damage, no scuffed wheels, and it recently received new tires and brakes. So I’m expecting the excess mileage to be the primary lease-end charge.

2

From what I’ve seen, getting the mileage overage waved is unlikely but they should waive the disposition fee on the Mach E. From what you described I don’t think you need any more documentation, just do your pre-return inspection, wait for your disposition bill and you can follow up with them once you receive it.

3

Do you think I should schedule Lease End with the dealer I bought the Raptor from? They’re about an hour drive away, while I have a not-so friendly dealer about 10 minutes away. Wasn’t sure if the location mattered. The one an hour away is family owned, well beloved by the community, and the crew there is out of this world.

4

The dealer has no influence over what happens: you turn in the car and keys and they give you a signed odometer statement. Everything is handled by FMC after they receive that paperwork.

I am guessing you already checked and there is no equity in the Mach-E? If dealer buys it from you, no mileage or disposition fee but it has to make sense for them. Ford is swimming in off-lease Mach-Es

5

How many miles over are we talking about here? And how much per mile is the charge?

6

Unfortunately, 16,500 at $0.25…

Spoke with Ford and they said for sure they’ll be waiving the disposition fee since I just bought a new Ford vehicle recently, but the department for mileage will be after I turn it over to the dealer. So that’ll be interesting to try and work through, if possible at all. Even a discount would be nice.

7

Yea, unfortunately no equity in it. Buyout price was like $38,000 last I checked a couple weeks ago, and KBB places it around like $24,000. So definitely well under.