Hendricks sucks in general
only because you have never dealt with an envision dealer
True. I will do the BBB thing today and I will wait a week to send paperwork in hand.
cc a copy of BBB by postal mail and email to here:
Hendrick Automotive Group,
Attn: Transaction Compliance, 6000 Monroe Road, Charlotte, NC 28212, compliance@hendrickauto.com
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Me reading this thread
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Some states allow you to sue for legal fees as well correct? In those states I would think more lawyers work on a contingency basis. Again Iâm just assuming I never had to actually sue many people in my life. Any lawsuit I did have was contingency tho
NC doesnât look like one of those states
The BBB is useless. You can pay them to remove bad reviews. I deal with these type of situations daily at work (just not for you, rabbi)
What you need to do is send a letter/email to the State AGâs office, the office for consumer protection, the state dealer group association, the GM/dealer principal, and 2 local news stations.
Timeline the entire series of events from start to finish. Spare no detail. Demand immediate help and rectification. Do not mention the word lawyer anywhere
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Yeah. I feel like BBB wonât do much so I am still writing the letter. I wrote a whole thing and included emails from the BMW team how they have been ignoring me. At the end I did state that if it doesnât get involved, I will gladly contact attorny generals office.
Donât wait. You donât even need a letter. Literally just send an email laying out what I said and put all of those different people on the email. You will have the dealerâs version of me calling you within 24 hours
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This is what Iâm most curious about
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LOL. I didnât full stop at the stop sign, kind of just rollâd through it. He was making a left turn into it so he basically saw entire thing and turned around
Dealer: You should have stopped at that stop sign. Not our problem.
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I wouldnât be surprised. @Bumboola is helping me out on this. I think we should be good for now⌠will update later
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Small Update:
After sending email to CEO, GM, Finance and Client care. I got a call from GM this morning. He had no idea this was going on and feels embarrassed that this happened. He will get it all in order and offer next steps.
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I failed my first driverâs test by rolling through a stop sign. Guess how many stop signs I rolled through since I was 16 lol. Somewhat have to thank the DMV employee
Whenâs the season finale???
They paid out 3 months payments basically and got plates within 2 days.
If the GM did not know about it, hope the guy that was blowing you off and not trying to resolve the issue was fired
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