Enel X (Juicebox EV) shutting down...might have saved my life

Received notice this morning that the parent company of the Juicebox EV charger is going out of business. Didn’t think it was a big deal.

I currently have my charger set to only charge between 12am-6am because it is free for me during this window. I went to reset my charger to make it a “dumb” charger. The instructions said to unplug the unit.

I discovered that the plug had MELTED. I’ve been using an extension cord for my EV charger for 8 years and never had an issue…until now.

I don’t know if the issue was caused by the extension cord or the Juicebox. I do know that the end of the cord was burnt and the Juicebox charger plug was melted.

If Enel X had not announced its closure, my house might have burned down.:flushed:

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Wow, just wow.

Just wondering, were you extending in on 110? If so, the Orange HD cords aren’t rated for high amps, you needed to get the higher rated ones like the ‘red colored’ cord.

Gonna go out on a limb and guess it was the extension and not the Juicebox

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People thinks electrical codes are stupid until something goes wrong for them. There are good reasons for many rules and should not be ignored. Electricity is very dangerous and should not be taken lightly.

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The cable was designed for RVs and is rated to safely handle the Juicebox.

The master electrician I used in 2016 said the cable should be fine.

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So basically imported Chinese crap. Thanks for clarifying

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6500+ reviews with 4.8 rating. And frequently used by RV owners.

Posting this on my iPhone that was also made in China. My iPhone and Mac seem to work ok.

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You are taking my statement too generic.

Chinese Crap means stuff that should’ve been thrown away by a company like Apple, would be resold on the market as ‘good stuff’

I didn’t mean China only makes crap, but a lot of sellers from China sell rejects as ‘good shit’

Glad you didn’t suffer any serious damage to your family or property!

Don’t even bother going back and forth on this China thing… when something bad happens to an EV owner, other EV owners always blame operator error and how if you were smarter then your issue could have been avoided.

It’s by far the most infuriating experience of using a PHEV or BEV. They always blame operator error even when the product and related components don’t work well.

You know what works well? ICE.

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Extension cords with EV charges are not a great idea. Neither are cheap outlets when you’re running 40 amps through them 6 hours straight.

Glad you caught it before a fire. But hopefully the circuit would have tripped before that point.

We should all regularly inspect our chargers and outlets.

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What melted the outlet on the wall or the plug on the extension cord? If it was the outlet…what brand of nema 14-50 outlet do you have?

Ideally you have either Hubbell, Bryant, or Cooper brand. Also nema 14-50 outlets are not built to be plugged and unpluged a lot. Plug it in and leave it.

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The female end of the extension cord melted to the male end of the Juicebox cord.

I don’t know the brand of the outlet. I plugged the extension cord into the wall outlet in 2016 and didn’t unplug it until today.

If there was a fire caused by the faulty outlet/charger, your home insurance probably wouldn’t have covered the damages.

From JuiceBox manual, page 22…under “Important Safety Information”.

“WARNING: Do not use this device with an extension cord.”

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That’s an interesting point… the product claims to be manufactured to UL Standards, but is not actually UL listed.

Would the weakest-of-links be SOL if insurance determines his UL Standard Made in China junk results in getting the shaft on his claim?

I mean he tried to get guidance from an electrician and the product boasts “UL” but is only ETL listed.

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The extension cord is the @WeakestLink

:sunglasses:

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Didn’t even notice that.

I don’t even ignore the “no extension cord” warning on my Bedjet.

It’s never a good sign when one part of the listing says its only rated to 125V/3750 W and a different part says 12500 W. Keeping in mind that a 50amp rated circuit is only rated for a sustained 9600 W.

I also like how their graphic for 14-50 is the wrong plug.

When a non-UL listed electrical component cant get its ratings right or consistent, it’s a good indicator a fire is on your future.

Warning Watch Out GIF

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Ideally you should hard-wire your EVSE (“charger”). It’s a lot safer than using a plug, since a plug can come loose over time, and you really don’t want a loose plug with that much power flowing through it. The higher amperage ones (48A and higher) can only reach their full power if they’re hardwired.