I requested a couple months lease extension on 2017 Chevy Equinox. The lease maturity agent indicated that GM Financial does not offer additional miles on lease extension and I will still only have the 20k miles that came along with the original contract (24 mo 10k/year)
I have received contradictory information online on this topic. Does anyone know if the information about no additional miles on lease extension is correct? TIO!
I had a similar experience…called in and requested an additional month and was turned down. So I waited a couple of days and called in and was given the month I requested and 900 miles.
GM is just like every big company…a lot of things fall through the cracks. Despite endless meetings and many “supervisors” you will find a very low level of competence caused by corporate misfeasance.
The key is to not give up.
I just spoke with GMF on the phone, was exploring options for lease end (coming up in a few months.) The customer service agent politely said that they could extend the lease in 1-2 month increments at a time, up to 6 months total. The monthly rate would stay at the same current payment amount. However, certain conditions apply: you have to qualify for the extension, including family/financial/medical hardship, AND there would be no additional miles added to the original lease term.
For me, this pretty much rules out a lease extension and could possibly mean GMF losing me as a customer after my current lease is expired.
I extended my lease with HONDA a few years ago because I wanted to wait for the newest model. I had the same monthly payments and received the same mileages per month as agreed on the signed lease which was 15000/45000. I didn’t have to pay any extra fees or taxes. I could extend it 2 times if needed. Ive always leased through AHFS so I’m not sure if that made a difference or not.